Review of Twigs Tavern and Grille

Experience was not great, but definitely has potential. The good…safety was clearly very important. They had a clear system which was obvious making sure the gf food was handled appropriately and safe. Huge gf menu with stuff you can’t get elsewhere so that was exciting. We splurged and ordered onion rings as an appetizer and those were awesome!! Prices were very reasonable, probably the best in Rochester. Main meal was just ok. Not bad but definitely not knock your socks of great. The bad…the service! There isn’t a good think that can be said about the service or the cleanliness of the restaurant. Food all over the floor and no one cleaned it up, we saw a server drop a spoon and proceeded to look at the spoon on the floor and walk away, we saw a server drop a straw and look at it then walk away. The food, spoon, and straw were on the floor for the entire time we were there. There was ample staff! There were so many servers standing around chatting with each other we couldn’t believe it. The non gf food was just ok. It had clearly sat under a warming light for a significant time while waiting for the gf food to be done. Overall we decided we will give it one more shot, maybe they were just having an off day. But with so many gf options in Rochester it’s not our go to.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average