Review of Twisted Root Burger Co

The customer service was fabulous. We had an issue though. I ordered a burger with a gluten free bun. I got my order and I remarked to my husband that our buns looked the same. He said well maybe they have figured out the gluten free cooking. Eh yea. I took two good sized bites when the server came by and said I need you to stop eating right now. 1. Manager immediately came over and refunded our money, Brought a gluten free meal over and brought water. He knew what was going to happen. He tried to help as much he could. 2. The server could have said nothing. I would not have known. Her honestly alone raises the rating.

While a mistake was made and I am still having issues. The way they took ownership of the problem and tried to resolve it as best they could impressed me

Celiac friendly?

Yes