Review of Ugly Mug Bar & Restaurant

Ordered a steamed lobster with steamed vegetables and no fries. I told the waiter I had a gluten allergy and my food couldn’t touch any bread. The meal came with a roll, and I said please do not give me a roll or let it touch my meal. I saw my boyfriends order and a lobster plate came out, but there was a roll on the plate. Then I saw my waiter try to SNEAKILY TAKE THE ROLL OFF MY PLATE WITH HIS HANDS before giving it to me. I told him I couldn’t eat that, I saw the bread and it will make me sick. Turned out that plate was for a different table and a plate with no bread came out right after. He tried to play it off like everything worked out well. Definitely not safe for food and tbh not worth it anyway.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average