Ugly Mug Bar & Restaurant

Ordered a steamed lobster with steamed vegetables and no fries. I told the waiter I had a gluten allergy and my food couldn’t touch any bread. The meal came with a roll, and I said please do not give me a roll or let it touch my meal. I saw my boyfriends order and a lobster plate came out, but there was a roll on the plate. Then I saw my waiter try to SNEAKILY TAKE THE ROLL OFF MY PLATE WITH HIS HANDS before giving it to me. I told him I couldn’t eat that, I saw the bread and it will make me sick. Turned out that plate was for a different table and a plate with no bread came out right after. He tried to play it off like everything worked out well. Definitely not safe for food and tbh not worth it anyway.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Good moist gf buns

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Terrible service. No GF menu and staff had no understanding of GF.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

My son has gluten sensitivities and we were happy they offered gluten free bread. He had a grilled cheese and it loved it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They were super busy and low on waiters, so things were a little hectic. I ordered a burger without the bun as they didn’t have GF menu...I wasn’t convinced that they were going to bring my order out correct either as they didn’t get everything right with our table’s drink order. The burger was correct and tasted fine...no issues yet. The chips that come with the burger come in their own individually wrapped bag, which is nice! I wouldn’t be confident to recommend this place to other Celiacs, especially in the busy months of the summer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for takeout

There is nothing labeled gluten free on the menu, but I was told they could accommodate. I imagine there is a lot of cross contamination. The waitress was pretty unhelpful. I asked her to check what salad dressings were gf and she told me to just have the oil and vinegar because that was safest. In other words, she wouldn’t check it the kitchen! Don’t come here, especially if you have celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

They did have gluten free buns. There was no separate gf menu but the waiter was willing to check with the chef about salad dressings. Chips come in a separate bag and are gf. No a/c though so it was very hot inside.

Gluten free buns. Staff seems knowledgeable.