Review of Ups 'N' Downs

I used to love Ups and Downs for gluten-free fish and chips, but unfortunately had a horrible takeout experience. I ordered gluten-free fish and chips for takeout as I had previously and ate them since the box said gluten-free but noticed they looked a little different than usual. I was horribly glutened, I can only assume they gave me regular fish and chips instead of gluten-free as I didn’t have anything else with possible cross-contamination. This was the worst I have ever been glutened and was violently ill for four days. I would still recommend trying Ups and Downs but be certain they have given you the gluten-free version!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent