Review of Via Roma Restaurant & Pizzeria

2360 Lakewood Rd, Toms River, NJ 08755

Overall Rating

Review


We have been coming to this restaurant for years because of their large gluten-free menu in fact I drive three hours from Pa to visit this restaurant. Tonight we tried to phone in a delivery order to be delivered locally to my moms house only 2 miles away from their location and the young woman working the phone was not only rude, hung up on us multiple times, continued to huff and puff throughout our entire order, and then when I asked her to repeat the order back to me for accuracy she was not able to and told me she could not read her scribble and then complained about how busy they were that she was juggling too many orders. I have never experienced such horrible customer service before and will no longer patronize this restaurant if that’s who is representing this establishment on the phone.

Celiac friendly?

Yes

Updated 4 years ago

Celiac