Very disappointed. You really can only have a burger. They told me fries and other sides were not gluten free. The one in Worcester MA is much better....fries and onion rings were gluten free there. I'm hoping they will figure things out and be more like others in the chain.
They offer a GF bun for their burgers, which is definitely more than most places are doing. The GF menu was pretty much limited to that when I went though, maybe it has improved at this point. I paid a lot more than I was expecting for a burger that wasn't that impressive, and there really weren't options for sides. I was a little disappointed after stopping in because of the huge "Gluten Free Menu" sign outside. The manager also made a huge deal about their policy to not cross contaminate, said that only he could handle GF, put on rubber gloves and then put a GF branded bun on the burger and put it in a bag. I know he meant well, but it was sort of a scene. I will say that I'm impressed they're trying, and I know a lot of gluten tolerant people who really like their food, but unfortunately it isn't enough to make me go back.
Best burgers I have had. Very attentive to GF. The buns are even "branded" with GF". Highly recommended.
They no longer have any sort of gluten free menu. GF buns are available, but no info about which burger toppings are safe, the only thing the person taking orders would say was they are not a GF establishment. That said, I had the green chili cheeseburger (whatever they call that) and had no issues. Edit: went a second time recently, they brought it out on a regular bun. They were very apologetic about it and remade the burger no problem, but it seems typical of other recent experiences.
— Not very
— No gluten-free information on the menu
— Not Much
— Excellent
I agree with the other recent reviews, unfortunately. I used to love this restaurant and they were very careful about preparation of gluten-free items. Yesterday we placed an order to pick up. I said we needed it to be gluten free multiple times. They got the order right EXCEPT that it was not gluten free at all. They gave us the regular buns. I nearly took a bite but something felt off so I double checked. Unfortunately we had already brought all the food home and it was much too far to drive back. Complete waste of money and very disappointing. We will no longer be going back, unfortunately.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Good
These folks used to be adaptable to the gluten intolerant - back in 2015, but now they are not. I’ve taken them off my go-to list sadly. Last time I went in 2023, they really discouraged me from eating anything there, period.
— Not at all
— No gluten-free information on the menu
— Not Much/None
Sadly only 2 burgers, 2 chicken sandwiches, and the fries were safe. But they made sure when I told them I had celiac they cooked my food in a separate area. They even toasted the bun! How many places have you been that your sandwich just disintegrates because they don't cook the bun? Not here! It was so good I don't remember the last time I ate a burger this good.
— Very
— Separate gluten-free menu
— Not Much
— Excellent
They have a gluten free menu, 2 types of burgers and 2 types of chicken sandwiches. Frys fried in a separate fryer later. Not a gluten free kitchen, some risk of cross contact possible.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent