Yard House

My son and I have celiac. The sodas came with paper straws in them. We quickly removed them because several companies use gluten in the straws. We ordered the queso dip appetizer a burger and chicken sandwich from the gluten sensitive menu. You get a gf bun for an additional charge automatically if you don't specify lettuce wrapped. The server Gary knew the menu well. He asked us if we wanted french fries which were fried in the same oil as everything else. Once we told him we had celiac he made sure to write it on the ticket. The dip came with chips and tortillas instead of the veggies. The burger came with fries instead of the salad. The chicken had croutons on the salad. I told the person delivering the food the mistakes and they were remade immediately. The server was frustrated his instructions weren't followed. It was a Friday night, they were short staffed and we had a party of 10. I'm very sensitive and waited 36 hours to post to make sure neither of us had any signs of cross contamination, not one.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

They have a GF menu and it’s easy to understand. I had a steak with a cream sauce, carrots, asparagus and Parmesan mash potatoes. It was lovely. I’ve actually had this same meal at the Yard House in Sacramento and both times it went very well.

Celiac friendly?

Yes

Mostly this place gets it right. It's one of the few go to places near where I work where I can go that I can depend on for a gluten free meal. They have a gluten free menu, however you have to specifically tell your server to remove specific items from the regular dish. The menu tells you what to remove to make it gluten free. Once I ordered from the gluten free menu and the server served me my tacos, I bit into them and had a horrific sinking feeling as I realized the tortillas were FLOUR not corn. The sweet lady that waited on me was very sorry, but I don't think she realized how devastating her mistake was. I got severely sick. She asked about my disease and what my symptoms were, which was nice of her, but it was too late for me that day. Since then, she has served me and there has been no problems. I order the Carne Asada (steak tacos) a la carte with corn tortillas and as long as there are no flour tortillas I am fine and don't get sick. I'm also allergic to dairy so I also make sure there is no creamy dressing or cheese, which there is not, but I mention also my dairy allergy as a precaution. The other thing I order is the spicy tuna roll. I get conflicting info about this food item from servers. Twice I have had two different servers claim that it is not gluten free even though it's on the gluten free menu with the caveat to not serve it with the soy dressing. When these servers have talked to the kitchen the chef claims that the tuna is premade and has gluten, however I have ordered this item dozens of times in the GF version without any problems. Perhaps they are being overly cautious?? Who knows?? When you order the spicy tuna roll, it comes with three sauces, sirracha, sesame oil and soy vinegarette. Have them omit the soy vinegarette because it IS NOT gluten free. They used to put ginger chips on top, which were also not gluten free, but they don't use those chips any more. There are some other items on the menu that are gluten free (steak, salads, etc). There food tastes pretty good, but sometimes service can be relatively slow and their prices are guaranteed to be high. With careful ordering the wait staff for the most part are understanding and helpful. UPDATE: The last time I ate there I had to order the spicy tuna roll 3 different times and ran out of time to eat in restaurant so had to take the final version to-go, but it STILL made me sick. The first iteration clearly had mayo or something creamy mixed in with the tuna. (I explained I was allergic to both dairy and gluten when ordering), for the second attempt of the dish the tuna was clearly mixed with something that looked suspiciously like soy sauce, the third time, the tuna looked "clean" but it still made me very sick I immediately got the worst migraine of my life that lasted throughout the next day. Normally I came sleep migraines off. I was miserable at work the rest of the day and missed an important meeting the next day because I was still so sick. To Yard House's credit they did comp my whole meal, however I'm so scared to eat there after this horrible experience. It was super busy at the restaurant, so I'm thinking that possible cross-contamination was the issue. It's too bad because I'd usually drop about $30+ each meal there, but I can't risk getting sick there any more. You might get lucky and be okay here, but who wants to play roulette with your health. 😬 With tons of other restaurants in the area that seem to better understand gluten/dairy allergies, I will be eating elsewhere in the future.

Celiac friendly?

No

How can a restaurant claim to have a GF menu that simply tells you to tell your server to remove most items from your dish and then pay full price! The Yard House is insulting to us and if they don't change we should boycott them. When I saw the menu I walked out.

Celiac friendly?

No

Decent enough service. A decent number of options, but the menu wasn't created with us in mind. I didn't feel yucky, but I don't think it's probably Celiac friendly.

Celiac friendly?

No

Their gf menu consists of telling you to "take off the bread". Even their bruschetta and dips aren't served with corn tortilla chips as an option instead of the flatbread.

Their French fries are not gluten free and their gluten free options are VERY limited; not much available. One star rating for at least knowing about gf eating requirements.

Menu does not list gluten free items, but their online menu does. They have gluten free beer, but make sure to say you want the GF beer; there’s a non GF beer with the same name. I was sadly glutened.

Lovely meals...lunch today dinner 2 nights ago. Had 8 Oz Filet. It came with mashed potatoes and beautifully cooked asparagus. (Many restaurants here charge for sides and it can double the cost.) Great staff. Manager stopped by to say they were all aware of my gluten free needs. The waiter checked on a couple of requests for me. No reactions. Highly recommended.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had a Cobb Salad with chicken. I am celiac. I did not get sick or feel any ill effects. Wait staff is knowledgeable about gf. The regular menu does not notate gf but they can pull up a gf menu on the table side tablet.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten sensitive menu available Fryer has cross contamination- menu seems to be in line with that. Has blackened shrimp tacos with beans and rice had some spice (medium heat).

My only suggestion to management would be fix your sinks in the bathroom 1 of them work and it was barely leaking water out. I don’t trust the staff is washing their hands properly when I see the public bathroom has cold water or sinks that don’t work…

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch
• Good vegetarian options

Yardhouse has a full gluten sensitive menu. Delicious food.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent