Review of Zappi's Pizza And Pasta, Italian Eatery

6663 Stanley Ave, Niagara Falls, ON L2G 3Y9, Canada

Overall Rating

Review


Avoid if you are Celiac. I made the mistake of not checking this App before trying their food. Their staff was very kind/friendly and genuinely seemed confident. We went early and it was far from busy.

I ordered the gluten free pasta (as named on the menu: “Gluten-Free Penne with Sausage”).

I never take such risks, but I spoke to the waiter very clearly, saying I have Celiac disease, I am very sensitive, and asked if this pasta is safe - cooked in fresh pans, clean utensils etc. He seemed very confident and reassured me all was fine. I saw him go and speak to the kitchen.

Still feeling a bit apprehensive (should have trusted my gut!) I double-checked when the drinks came that they really understood that the pasta needed a fresh/clean pot, fresh water and clean utensils… again, I was reassured and I saw him chat with the kitchen again.

I got my meal, ate it (it was O.K - nothing amazing, but I was thankful that they supposedly had something for me)… and later was very very sick.

My guess is that the Penne/sausage is gluten free, but somewhere along the way cross contamination happened. Maybe the sausage was fried? I hadn’t thought to specifically ask about the sausage cooking… I have no idea. But something clearly went wrong.

Sorry folks, this isn’t an option for Celiacs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 months ago

Symptomatic Celiac