Zappi's Pizza And Pasta, Italian Eatery

4 recent ratings
$$ • Pizza Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Pasta, Pizza
Safety Rating
3 ratings

As rated by the community

6663 Stanley Ave
Niagara Falls, ON L2G 3Y9, Canada

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Avoid if you are Celiac. I made the mistake of not checking this App before trying their food. Their staff was very kind/friendly and genuinely seemed confident. We went early and it was far from busy.

I ordered the gluten free pasta (as named on the menu: “Gluten-Free Penne with Sausage”).

I never take such risks, but I spoke to the waiter very clearly, saying I have Celiac disease, I am very sensitive, and asked if this pasta is safe - cooked in fresh pans, clean utensils etc. He seemed very confident and reassured me all was fine. I saw him go and speak to the kitchen.

Still feeling a bit apprehensive (should have trusted my gut!) I double-checked when the drinks came that they really understood that the pasta needed a fresh/clean pot, fresh water and clean utensils… again, I was reassured and I saw him chat with the kitchen again.

I got my meal, ate it (it was O.K - nothing amazing, but I was thankful that they supposedly had something for me)… and later was very very sick.

My guess is that the Penne/sausage is gluten free, but somewhere along the way cross contamination happened. Maybe the sausage was fried? I hadn’t thought to specifically ask about the sausage cooking… I have no idea. But something clearly went wrong.

Sorry folks, this isn’t an option for Celiacs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 month ago read full review

Overall Rating

Review


If you are celiac do not eat here. Ordered the Gluten Free pasta with sausage and became extremely ill afterwards. (celiac related).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I called to confirm about the safety of this place. The person answering the call assured me they have a separate prep area. I went there to order and make sure to explain about cross contamination, the manager/owner(not sure) came out of the kitchen and said how their restaurant is NOT safe for celiacs as there is flour all over the kitchen. He said he personally made a pizza taking all measures for a celiac and they still reacted. So I left! Just a heads up!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Pasta
  • Pizza

Categories

  • Delivery
  • Dinner
  • Italian
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


Gluten free items marked on the menu. Only some pasta and a medium pizza. We were told the pasta on the kids menu can not be gluten free; so we had to order a regular adult entree for our daughter. When it came it was about the same size as her sisters kids pasta, but full adult price. It was crazy busy when we went. Waited half an hour to be seated and then it took an about to get our food. First they brought our two kids pasta dishes and when we asked which one was gluten free; the server looked shocked and took both meals back. We eventually got the right orders and the food was delicious. Will try again when they are less busy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Celiac

Overall Rating

Review


The gluten free pasta dish with sausage was really good. The gluten free pizza was really good as well - the crust was delicious. The server had to check with the kitchen to make sure the topping selected for the pizza were gluten free.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Staff understood what gluten-free was, but the menu is still limited. There is only one size of gluten-free pizza and only one additional pasta option that is gluten-free.

Updated 4 years ago read full review

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