Zingerman's Delicatessen

They are extremely knowledgeable and understanding cross contamination. The sandwiches are amazing, always get them warmed up if it’s not already toasted. We all know toasted is better for gluten free. We get a large sandwich and split it between the two of us because they are huge. Highly recommend stopping here to eat.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

One of the best gf sandwiches I’ve ever had.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I love that they serve gluten free!! I have been able to eat here without any reaction and it’s great gluten free food

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I got glutened twice here. I ordered the same thing each time, the #23 Mary’s commute with garlic potato salad and a new pickle. I specified gluten free bread and included a celiac alert note. The sandwich comes out in its own separate container and labeled gluten free. I was assured that they take lots of precautions to be safe. I do wonder if it was the garlic potato salad since it was prepackaged and could have been cross contaminated. The first time I got glutened, I was already having some stomach trouble, so didn’t think I got glutened. The second time, my stomach was better and I started having symptoms within an hour of eating it. I know they took all precautions, but it is still a place filled with gluten. I will not be eating there again. :-(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I am blown away by my experience eating here. The staff was very knowledgeable. The food was delicious. I’ve eaten here several times now and have not gotten sick. What a treat to have a safe and delicious sandwich!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Loved my food!! Gluten free bread is good. They are careful if you have an allergy. They have lots of options.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I never thought Zingerman’s would be a place I could eat, but they are so extremely knowledgeable and careful about gluten free. I’m so glad I could eat here! They have a dedicated gluten free kitchen space and make the gluten free bread after a thorough clean of their bakery space according to two different employees I spoke to. When ordering on the kiosk in the store, there is a spot to add a note and the employee said to put “celiac” there so everything is made totally separate! I enjoyed my sandwich and will definitely be back!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

Went up to the counter and asked how to order gluten free and the staff member helped me fill out the request on their order kiosk. She said it’s made in a separate area and the staff will change their gloves before touching my food. The food was phenomenal and I felt safe eating here!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The staff members I spoke with were quite knowledgeable about gluten issues. They assured me I'd be safe with a sandwich on their gluten-free bread. I had a yummy pastrami sandwich and had no ill effects. I also had one of their gluten-free brownies! Mmmmmm!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Dog friendly
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers outdoor seating

Talk about surprising! I have loved this place since before I was diagnosed with celiac, and I was so sad when I thought I wouldn’t be able to eat there again. Imagine my delight when we were told that they had gluten free bread! I had a sandwich and baked beans and it was amazing and didn’t make me sick! The bread was also delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering
• Offers outdoor seating

They offer GF bread that many of their sandwiches can be made with. I’m grateful to have the option however the Reuben fillings aren’t very flavorful. Quite expensive given the quality/quantity.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Fantastic gluten free sandwiches!

The manager told me there isn’t a dedicated gluten free prep space, so when they are busy you risk a significantly higher chance of cross contamination. Every Nima test I tried came back gluten found. If you have Celiac disease, beware.

Celiac friendly?

No

Overall really good sandwhich in great GF bread... manager comes out and tells you they prepare it in separate area etc... obviously with it being a deli there is a chance for CC. I did not get sick. Not 5 star cause for a sandwhich and a drink $25

Good Gluten Free bread for any sandwich. Asked if allergy and chef came out to take order and make in separate area in kitchen.

The menu indicates which dishes are gf, which is nice. Servers were friendly and thoughtful, though did not seem particularly knowledgeable about celiac specifically. The fried grits were delicious and a great vegetarian option. The sweet potato fries were way too thick wedges and hard/uncooked in the middle, so I’d pass on those next time. Overall, fun atmosphere. Beware the cost, though. We paid almost $80 for 2 entrees & 2 cocktails.

A manager came out to take my order, explain to me what was gluten free, and what he would do in the kitchen as for changing gloves and cleaning the surface. I had an awesome sandwich and no issues.

I had called ahead to ask about how they handle gluten-free orders, and it all sounded great. They sterilize equipment, have a special cutting board and a special area on the grill. But when I got there, they told me the GF bread was made in the same bake house as the regular bread, and that it wouldn’t be safe for people with celiac. At least the soda was gluten free...

Very helpful and knowledgeable staff. Excellent sandwich. Loved maple bacon sweet potatoes too!

Celiac friendly?

Yes

I am visiting Ann Arbor for one night and was so excited to try this place. Ordered the gluten free Rueben. Based on other reviews and speaking with the manager, who said they will clean an area and toast the bread separately, I felt safe eating here. However, my one non-gluten-free friend got his food way before the two gluten free orders. They came out and apologized and said something got messed up with our orders. That should have been a clue. About 40 minutes later the gluten-free sandwiches came out. I will say it was very good. They did forget both pickles but whatever- I was happy to be eating a gluten free sandwich on amazing tasting bread. 3 am now and I am up with major stomach cramping and pain. So disappointing. If you are sensitive, I wouldn’t chance it. I wish I wouldn’t have. Not celiac safe.

Celiac friendly?

No

After reading the reviews we decided to try Zingerman’s out. The manager came out with an iPad to help read us all the ingredients and figure out what was safe. It was not a busy night. I thought “so far, so good.”

When they brought out our meals, they had gluten sandwiches on the same tray as GF (in baskets with baskets touching). That should have been my first warning.

My mom ordered a GF Rueben and sent it back because it was cold (supposed to be hot). 2nd time it came back it was still cold; cheese wasn’t even melted.

Within five minutes of finishing my meal I ran upstairs to the restroom (yes, the restroom is up a flight of stairs) and proceeded to heave up my dinner. I haven’t thrown up in a restaurant before and I never want to have that experience again.

The gluten free bread tasted okay but completely crumbled apart to the point that I couldn’t even hold my sandwich to eat after one bite.

My sandwich was extremely expensive and lacked flavor. The bread fell apart. And I got glutened.

Celiac friendly?

No

They were so good with GF. A manager comes out when you tell them it's an allergy and explains that they clean the grill and have the employees change their gloves. I got a grilled corned beef sandwich on GF bread with lettuce, tomato, and Russian dressing. It was absolutely delicious. All of their gelatos are GF and I had the peanut butter gelato which was the best gelato I've ever had. An all around fantastic place!

Celiac friendly?

Yes

Best food ever. Manager came out and ensured their practices for celiacs. Amazing GF bread and tons of GF desserts!!! Major win!!

Celiac friendly?

Yes

I am a celiac and read reviews on here prior to coming. All of the reviews are true, when I ordered the manager came out to discuss with me and I felt totally safe. The sandwich was delicious, but I read that it was the best gluten free bread that someone had ever tasted which was definitely not true. Like it was good but not awesome. I had the Cuban conundrum, and I ate rice pudding as well, which was also excellent and they also have several gluten free desert options. The items baked in their own kitchen are cross contaminated but they have gf baked goods from another bakery in Ann Arbor, Tasty, which were excellent. The hot chocolate combinations which are very unusual are also gluten free, along with several of the gelatos. Overall a great experience but very very expensive ($53 for three sandwiches and rice pudding and then around $23 on two small hot chocolates (and by small I mean under 4 oz for one and under 8 oz for the other), 2 medium size gf cookies, an eclair and two prepackaged cookies. So it was kind of absurdly expensive

Celiac friendly?

Yes

They offer GF bread and a manager comes out to explain and verify the order. GF is also served in a different colored basket. They suggested toasting the bread and the sandwich was really good!

Love zingermans! When I told them I had celiac, they brought out a manager to take notes and alert the kitchen. The sandwich was amazing!

Celiac friendly?

Yes

Celiac friendly?

Yes

Celiac friendly?

Yes

Top notch in dealing with food allergies! I let them know that I couldn't have gluten and the manager checked over my order and explained how they handle special ordered food. My sandwich was amazing! I got the Detroit BBQ chicken sandwich. It also passed the Nima sensor test. No gluten found.

Celiac friendly?

Yes

I've had a several sandwiches from Zingerman's and never gotten sick. When you indicate a gluten 'allergy', the manager comes out front and goes over the protocols. They are pretty solid, and everyone is very knowledgeable about cross-contamination issues. Main drawback is the price, which varies from outrageous to insane. Gluten free bread is $3 extra, but it's superior in taste and texture.

Celiac friendly?

Yes

Celiac friendly?

Yes

Fun atmosphere! Employees are knowledgeable and friendly. Cooks change gloves, wipe down grill, and take precautions against cross contamination. Gf bread, brownies, cookies, and fruit bars.

The gluten free bread is the best gf bread I have EVER tasted. Totally worth the expensive price. They'll ask you if its an allergy or preference.

Vey careful with cross contamination. Little pricey but food is pricey

Celiac friendly?

Yes

Awesome place! I get nervous ordering gf at a busy place due to cross contamination. They took my order wrote it down on a clipboard to take it to the back and explained the process. Sterilized utensils and a cutting board for gf that follows it down the line. I have celiac and it was completely safe and probably the most amazing sandwich I've ate!! I had Tarb's tenacious tenure.

Celiac friendly?

Yes

Celiac friendly?

Yes

Delicious GF peanut butter and chocolate chip cookies!

Celiac friendly?

Yes

Celiac friendly?

Yes

Got a chicken 84- bennie something... Got a large sandwich and split it with my hubby. They gave us two pickles which was so nice. Also got the rice pudding and tried almost every flavor of soda. Everything was so yummy! The gluten free bread was yummy and hubby are and he is not GF.

Appeared to be concerned about cross contamination. Sending out a special guy with a clipboard to take my order and a covering over my rice pudding when served.

Celiac friendly?

Yes

Celiac friendly?

Yes

Gluten free bread for my sandwich was delicious. Tasted like fresh gluten-free bread made at home. I loved that the person who made my sandwich came out to tell me he would clean all the surfaces and utensils.

Celiac friendly?

Yes

Variety and knowledge of celiac was great. Very cool environment. A great stop while on our road trip. It is a bit pricey though.

I didn't get sick from eating there, but the food was over priced & didn't taste very good. Won't be going back, unless it's someone else paying! ...Also the celiac friendly menu is quite limited. The "gluten free" brownie desert is cross contaminated. It's nice they warn you... But don't go there expecting to be able to satisfy your sweet tooth.

Celiac friendly?

No

They were knowledgable!! The manager came over.

Celiac friendly?

Yes

Grab a Zingerman's House Cocoa where they feature Scharffen Berger cocoa powder and topped with your choice of whipped cream or a marshmallow. We also love the Spanish Drinking Chocolat, which is a demitasse of super thick dark chocolate from Enric Rovira in Barcelona that demands the use of a spoon! Other flavors include: Chocolat Moderne Mayan Eyes, Mindo Hot Cocoa and Mexican Hot Chocolate.

Very accommodating to us----my son has celiac. Manager came over to ensure all ingredients were GF and assured us they change gloves, use fresh cutting board, and wipe down grill if sandwich is being grilled. Great GF bread. They take allergies seriously...and we're very aware. Gold star service...very impressed.

Celiac friendly?

Yes

The guy making my sandwich talked to me and told me what they would do to prevent cross contamination. They did not have everything on the menu (pesto, American cheese), but my sandwich was great! Some of the goods they sell in the store are gf too.