Baker's Crust Catering

4.0 stars 4.0 out of 5 5 ratings

330 West 21st Street, Norfolk, VA 23517

(757) 625-3600
40% of 5 votes say it's Celiac friendly
  • User profile picture thumbnail
    4 ratingAugust 31, 2014

    Celiac friendly: ONLY for lunch and Dinner. NOT breakfast.

  • User profile picture thumbnail
    3 ratingAugust 29, 2014

    The food itself is 4 stars. The decor, atmosphere, and most of the staff get at least 4 stars. However, our waitress was ignorant and rude. Pros: Food. We were in for a light dinner and ordered the Fennel Sausage GF pizza. As clearly stated on the menu, the pizza is cooked in a pan, yet in the same oven as the other nonGF pizza. We can tolerate minor cc, so this risk was minimal to us. The pizza was nice. Not incredible, but certainly in the higher range of pizza crust, taste-wise. As other reviewers have mentioned, some of the edges of the thin crust were over done, but the crust had pretty good depth of flavor and the toppings were quality. Pros: the atmosphere was lovely! Cozy and chic. The host didn't bat an eye at our request for gluten-free menus. The wait staff seemed attentive and the food arrived In a timely manner. Con: our waitress was horrible. I asked how large the gluten-free pizza was and she seemed uncertain if they offered GF pizza, in spite of the pair of us holding GF menus. Then she remembered herself and asked if we had an allergy. I said no, we did not and that we saw it was cooked in a separate pan and that was fine. She stumbled again over an abbreviated explanation of the pans and then said "it definitely isn't an allergy? Because the chef said no one with an allergy should eat it and some others have tried it and said it tastes like cardboard." And then she looked at us expectantly as though we would just change our order to something regular. I told her that we wanted the gluten-free crust. Then she said "so this is just for healthy diet...?" I told her that no we had a sensitivity, not an allergy, but the gluten-free pizza would be fine as it was prepared. My boyfriend did not hear her make the comment, but he was rattled by her rudeness when I told her what she said. I had to talk him down from confronting her. I was ready to brush the entire thing off as ignorance, as offensive as it may have been. I'm not sure whether she heard our conversation, or if she realized how offensive her comment had been, but that was nearly the last we saw of her. She blatantly avoided our table--another waiter brought out our food and cleared our plates. Several times our waitress came to check on the table next to us, but never acknowledged us. We never got refills on our drinks or the chance to ask for them. She nearly threw our check to our table, reaching over the divider. She picked up and returned our payment card with minimal acknowledgement. It is a shame that, after first insulting our food options to our face, that she acted like a child and became downright rude as the evening went on. As I said, we enjoyed the food and the atmosphere. I hope that our waitress takes a little more time to at least make herself aware of the menu options and the details that accompany GF dishes. Sad that she was poor enough to drop a star from this review.

  • User profile picture thumbnail
    5 ratingJuly 13, 2014

    The staff was incredibly nice and the manager came over and asked if it was a dietary choice or if I had celiac and was very knowledgeable and kind. The pizza crust was fantastic! Best I've had so far in VA. Very flavorful. I'll be back soon. Update: when I went first they had an amazing gf crust. Pretty sure they're just using a restaurant-sized Udi's crust now. REALLY not worth the price. If they get the old crust back, I'd be more willing to pay the price for it. The broccoli/chicken pasta dish is very tasty, though, and I've ordered it on two occasions! The burger I had on a fourth visit was good, but pretty ordinary.

  • User profile picture thumbnail
    3 ratingMay 22, 2014

    Great gluten free pizza! It's a little burnt on the edges though. Also they are super stingy about discounts. The first time I was told that I could not order $5 pizza on a Thursday while I was dining in to get Togo when I finished my meal because it wouldn't be "dine in". The next week I went in and they told me I could not get the $5 pizza special because I was getting gluten free pizza so I had to pay full price. They also do not use a dedicated facility so only go here if you don't have celiac. Luckily I only have mild gluten intolerance.

  • User profile picture thumbnail
    5 ratingApril 23, 2014

    Awesome gluten free menu. BUT....Call ahead to ensure they have the yummy gluten free pizza crust. They didn't have any on this April 21st visit. April 23 for breakfast. ..... my rating 2. Started off telling me that they are not gluten free until later and kept calling it an allergy. Celiac Disease is not an allergy. I will not be returning. Eggs cold, bacon burnt, decafcoffee dark and was not good and waitress not attentive enough. I love the other Baker Crust locations

Monday
8:00 am – 9:00 pm
Tuesday
8:00 am – 9:00 pm
Wednesday
8:00 am – 9:00 pm
Thursday
8:00 am – 9:00 pm
Friday
8:00 am – 9:30 pm
Saturday
8:00 am – 9:30 pm
Sunday
8:00 am – 9:00 pm

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