Burger Up

5 recent ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers, Wings
Safety Rating
5 ratings

As rated by the community

401 Cool Springs Blvd
Franklin, TN 37067
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


The burgers were very good even though the GF bun fell apart. They have a variety of GF options and a safe fryer for fries. The hostess had celiac and confirmed that they take proper precautions.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Overall Rating

Review


Delicious! All of the sauces are gf as are the fries and they have really good gf buns.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Symptomatic Celiac

Overall Rating

Review


From my server, Morgan, to her recommendations and then to my meal… absolutely phenomenal! I had the backyard burger and truffle fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Wings

Categories

  • Dinner
  • Lunch
  • Restaurant

Photos


Gluten-Free at Burger Up
Hawaiian burger!  Yummy!
Woodstock lettuce wrap with truffle fries
Add a photo View all photos

More Reviews


Gluten Intolerant

Overall Rating

Review


Wow the brussel sprouts were amazing. They have a gluten free fryer and the food was great. A hamburger with a bun and fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

Celiac

Overall Rating

Review


The best option for gluten free kids menu, side items, appetizers, and gluten free buns. I wish Louisville, KY had a Burger Up. Hands down the best experience yet for my 9 year old with Celiac Disease.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Ate here for years. Management used to be excellent. Now its just about profit. Throughout the years they have messed up my order so many times. Sometimes they would just try and take off the regular bun when i order bun-less and bring back the same burger leaving it cross contaminated. If they are busy they would often not use the gf fryer for fries so they could keep up with orders.. same for wings.. they wont grill them, they will fry them. If they get your order right and prepare it correctly which happens from time to time, its excellent.. but good luck, you just have to be extremely diligent.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Do not go here! My husband got glutened! He ordered and the hamburger he got was a regular gluten one. We sent it back because it didn’t look gf and we were right. Not worth the pain and damage of his body. We believe the French fries he got were regular ones, not ones from the gf fryer, since he is in pain this morning.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago read full review

Celiac

Overall Rating

Review


The burger I had was delicious and a fair amount of food. However, I couldn’t eat the fries that typically come with the burger because they were cooked in the same fryer as other gluten containing foods.

I informed the staff member who took our order of my allergy. She was kind and verified with the back that the items I was ordering were gluten free. I ordered the honey jack wings after being told they were gluten free unaware that jack was Jack Daniels (I know - silly I should have confirmed it was cheese not the gluten containing alcohol). Regardless, staff weren’t really aware of the importance of treating a gluten allergy as an allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Overall Rating

Review


I’ve been here twice and had a great experience but both times I was told they do not have a gluten free fryer for the fries.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


This place is AMAZING! Gluten free buns and fries! The lamb burger was to die for! Even have gluten free cider on tap! Get the truffle fries! Amazing!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


The gluten free bun is delicious. This place is dedicated to being as safe as possible without having a separate kitchen.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Staff was knowledgeable and knew right away what precautions needed for Celiac. Yay FRIES!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Delicious food and GREAT service! Will definitely be back next time in Franklin!

Updated 5 years ago read full review

Overall Rating

Review


GF buns available. Staff helpful with food allergies however I’ve gotten sick the last few times I’ve eaten here.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Our waiter was nice about answering my questions and the food was SO GOOD! I ate entirely too much, ha, but I'm excited we had a good experience because we will back. Their GF bun is Udi's and they also offer lettuce wrapped burgers as an option. Fries are amazing.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Staff was great. They do not have a gluten free menu but was great in taking care of everyone. Would definitely go here again. The French fry’s were awesome!

Celiac friendly?

Yes

Updated 6 years ago read full review

Symptomatic Celiac

Overall Rating

Review


They are awesome - truffle fries are made in a dedicated fryer and are so good! The burger was great too and they are as nice as can be about gf.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Shared with them their ratings here!! Hostess excitedly told staff ;). Grea burger & best ever sweet potato fries! Sweet tea GF as well, remember not all are GF. Highly recommend this one!!!

Updated 6 years ago read full review

Overall Rating

Review


The French fries are amazing! I strongly suggest getting them with the truffle oil. The bun was a bit crumbly but soft and very very good. They have a dedicated fryer and the ketchup is now gluten free. Definitely recommend!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


GREAT burgers and a dedicated GF fryer. #sweetpotatofriesforthewin Waitress was incredibly knowledgeable about celiacs and really went the extra mile.

Celiac friendly?

Yes

Updated 7 years ago read full review

Gluten Sensitive

Overall Rating

Review


Awesome GF food & great service! We were stuffed!

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Great burgers with gf buns. Unfortunately the homemade ketchup is not gf, and they don't have a dedicated fryer.

Updated 7 years ago read full review

Overall Rating

Review


I go there mainly for the sweet potato fries. You do have to tell them about your allergies but they are very good about not cross contaminating. I tried the aioli sauce and I thought I was gluten free but it wasn't. That was my mistake. So stay away from the aioli sauce. Most of the milkshakes are gluten free. The gluten free bun was actually gluten free so you don't have to worry about that. The waiters are very good about taking care of your allergies

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Hostess and waitress were both unfriendly and made me very nervous about trusting the food to be safe. Thankfully I did not get sick, but I won't ever go back. The bun was dry and the service sucked. Red Robin's GF burgers/bun are a million times better.

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


I love this place! Sweet potato fries and gluten free buns so you can eat a hamburger like everyone else !

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Delicious burgers, buns, and fries! Staff takes great care in preparing GF meals and is very knowledgable.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


One of my favorite places! Dedicated fryer for fries, yay!

Updated 8 years ago read full review

Gluten Sensitive

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Awesome experience! Great burger and they are very careful to not cross contaminant! We will be back!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Very gluten free friendly. Knowledgeable about gluten allergies. Fries cooked in dedicated fryer. Delicious.

Updated 9 years ago read full review

Overall Rating

Review


Oh. My. Goodness. I literally kept saying this over and over again as I ate my Aussie burger. Quite possibly the best burger I've eaten EVER, even prediagnosis. My Aussie burger had beets grilled onions, and a fried egg. Culinary GENIUS! I think the price rating was a bit off, as it was more expensive than I expected, but my $11.50 burger (and side of gluten free fries) was worth every penny. And they were upfront on their menu about the $2 charge for the Udi's GF bun. Short Review- if you're in Nashville EAT HERE!

Updated 9 years ago read full review

Overall Rating

Review


Super knowledgable about cross contamination! Very delicious- never gotten sick from eating here

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Updated 10 years ago read full review

Gluten Intolerant

Overall Rating

Review


BEST BURGER! Juicy, cooked through, flavorful. And the GF BUN was by at the BEST I've had!! Not spongy or dry, perfect. They verified a separate fryer for fries and things like fried pickles. And the server Luke was super helpful and willing to ask questions since he was new. He even checked on the in-house ketchup since it just said 'worstershire sauce' and that can be a wheat-based gluten hazard; it was SAFE.

Go! Enjoy! I'll be going back.

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Burger Up completely exceeded our expectations! They had a great GF menu, and had GF buns for an additional charge. I do believe those were the best buns I've ever had, and they are from a local bakery! This is also a very family friendly restaurant. Highly recommend!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


This place has gluten free buns and all of their fries are GF. I could tell the quality of local ingredients and it was delicious. I had the grilled avocado burger and the truffle fries and both did not let me down.

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


GREAT burgers, fries and salads! We eat here at least twice a month and have never gotten glutened. They also have a gf bun and gf regular fries and sweet potato fries. YUM!

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Fabulous.... and they have a good variety AND GF chicken wings!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


A little pricey, but Delish! Unlimited fries made up for the cost on burger!!

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Yummy!

Updated 11 years ago read full review

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