Burtons Grill & Bar

First time trying the GF pasta dish here! It was very good. I think the dish would be okay without the GF bun that was toasted as replacement for garlic bread. If it included the garlic butter used for the focaccia bread service I think it would have been a bit better.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great experience at Burtons. Our waitress was very knowledgeable about gluten and cross contamination. The menu is really impressive. Both my daughter and myself ordered off the gf menu with no issues. Would go back again!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had a very nice meal there with my daughter who has celiac. The focaccia appetizer was great and no issues with anything else we ordered. Dedicated fryer for fries and other GF items. Big GF standalone menu. Wish there was one closer to where we live.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Although i don’t go here as often anymore, this is always a place i can count on. Great food, very diverse menu.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Burton’s in Framingham is my go to place. I have never gotten glutened and love the food. My favorites are burger and fries and their crab cakes!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

My most recent visit was great. At check in I asked for their separate gluten free menu. My waiter asked about allergies right away so I felt confident. Delicious cauliflower appetizer which so much flavor! My main course was the harvest bowl salad with grilled salmon. It was confirmed verbally with me upon receiving my mail it was in fact gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

— editing to add- I spoke with the manager & discovered we were served regular pasta instead of GF pasta. I would give them ZERO stars for safety — Got glutened here. So sad since they have good reviews for being good for GF. Food tasted good but my son was very sick afterwards.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Burton’s is a really good place to go if gluten free. They have loads of options and nothing there is cooked with gluten based flours. I feel really safe and their stuff is super yummy!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I am not entirely sure why- I ordered from gluten free menu. The last 2 out of 3 times I have ordered anything that was fried i.e French fries or chicken wings, I have been sick with symptoms for days after. I am usually very careful about ordering safer foods, such as plain meat and vegetable cooked on their own when eating out. I was more relaxed here with the positive history and advertising of GF. The one time I ordered safely here, I was not sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Food was really good. Portions were huge. Great vegan & gluten free menu!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Dedicated gf prep area and fryer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Just had dinner at Burton’s and it was perfect!!!! Buffalo chicken dip, salmon piccata with penne and Creme brûlée was so delicious. The waitress and manager were phenomenal also. Definitely recommend checking it out :)

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They were extra cautious with our orders. I have celiac and felt safe. The food was delicious. They were able to make any requested modifications.

Big portions. I took home lunch for the next day.

Plenty of vegetarian and vegan choices too as well as being gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was made very sick on m visit here. The manager did not bring my food out until after a mistake had been made, luckily icaught the mistake, but u was still made sick from the "safe" meal. It is such a shame about this location because all of the other locations around the country are amazing for gluten free

The staff is poorly trained on gluten free - can't even identify the difference between gluten free bread and normal and instead of going to check just assured me I'd was GF when in fact it wasn't

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I feel terrible updating my review but I have now been glutened three out of the nine times I have eaten there since they opened in the spring (and I was away all summer). The first time I blamed it on my bringing in a gluten free cake to celebrate a birthday and not sure if there was cross contamination when they took it to the kitchen. The other two times I only ate their food. All three times were on a Saturday night (two times in November). Of all my visits, I have only had one successful Saturday night. My last visit the General Manager oversaw some of my food preparations and I know he really wanted the visit to go well as did I. The body knows when it’s been glutened so as much as I would like to think it was something else, it wasn’t. At this point I believe the Manager thinks I must have other issues which is causing the problems. The last week it happened I had eaten out at two other restaurants and a friend’s house with no ill effects. I just feel so bad as I considered Burton’s to be my safe place and I always recommended it to others.

ORIGINAL REVIEW I have eaten here several times since they opened. It is so comforting to know how seriously they take gluten free and that they have good protocol to provide a safe meal. The food is excellent. They have a great gluten free focaccia with herb butter to start off the meal. I love the calamari and had a delicious lobster risotto. Their chicken risotto is also quite good as are their burgers and steaks. Everything is good and if you really want to indulge the seven layer chocolate cake is worth the calories. I am so happy they have this new location. Now if I could only get them to expand to the Cape (Falmouth please).

Celiac friendly?

No

I love all the other Burton's locations but had an awful experience here. My sandwich arrived on a square plate, brought out by my server (not the manager as is typical at other locations). The bread looked different so I asked, are you sure this is gluten free? She looked down at my food and responded confidently, yep, gluten free! I said, I've ordered this a bunch of times and it's never looked like this, do you mind double checking? So she did, turns out it was not gluten free! Had I never been to Burton's before I would have eaten it. But that's not where the horror story ends. They brought me out a new sandwich and I asked if they made a completely new sandwich or if they moved the items from the old to the new bread and they assured me it was a new sandwich. Well the chicken was cold and I was SO SICK the days following that I am confident it was not a new sandwich. Throughout all of this, I didn't see a manager until the end of the meal (he brought out a third sandwich because the chicken was cold in the second but the damage was already done at this point). Very disappointed because Burton's is a chain I have otherwise always been comfortable eating at.

Celiac friendly?

No

It took great care in making sure the food was safe and made me feel very safe. On top of that, the food was delicious, and I would 100% go back, seeing as they did an exceptional job on safety!

Celiac friendly?

Yes

Very impressive! The waiter asked before we ordered if we had any allergies. They were able accommodate gf, df and soy no problem. They have items labeled Paleo too. Everything tasted great and was inventive. Everyone with me enjoyed their food.

Celiac friendly?

Yes

The staff was very knowledgeable about gluten allergy. The hostess asked if we needed a gluten free menu before we were even seated. The food was brought out of the kitchen by managers

This place was amazing. They have gf menu but my husband had regular menu and they were almost identical. My husband had the gf fried haddock sandwich and I had crab crusted haddock with Mac and cheese. Everything tasted great. Lots of appetizers, main menu food and a chocolate cake that I got to go because I was to full but looks wonderful.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I am blown away by my experience here! The hostess asked if anyone needed a GF menu before we were even seated. There was a blurb on the menu about how seriously they take accommodating dietary restrictions. My food was delivered to the table separately by gloved hand with confirmation that it was gluten free. Celiac can be so isolating sometimes, especially in restaurants, but Burtons gave me a sense of normalcy and inclusivity. Great job Burtons!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch
• Good selection of healthy options
• Offers outdoor seating

I've eaten here several times and have never gotten sick. They are knowledgeable and always happy to accommodate my diet. The gluten-free menu is extensive. I love their burgers and how their buns don't get mushy or fall apart like so many others do. This is the only restaurant I've ever been to that offers a gluten-free bread service (although it is an extra cost) - the focaccia is delicious. Usually I don't have room for dessert, but I did try the cheesecake one time and it was amazing, creamy and decadent. I wish I lived in town so I could go here all the time.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

This is the most amazing selection of gluten free food. It tastes unbelievably good. Service is great. Very knowledgeable about gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Burtons has a dedicated GF menu with lots of choices. My son ordered the burger and fries and he said it was delicious, especially the bun. Also, the server brought his food out first, then our food was brought out separately. Service was great. We will be back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent