This place is great at catering to gluten free. Their cook always delivers my food in person and I love that they have gluten free burger buns and fries. In fact, I have been so pleased with their service that we had our rehearsal dinner here before our wedding. Their gluten free menu isn't the biggest but honestly, if I am coming to a burger joint, I'm going to just order a burger anyway.
No separate gluten free menu but the staff was very knowledgable. Gluten free hamburger bun was not "awesome" (We have yet to find one that is amazing) but good. Separate gluten free fryer. One of our easiest gluten free meals out so far!
Usually love this chain and have had really great experiences, but not here. I ask for a gluten free menu and I am told they don't have any because they were too outdated. Then I got a regular menu which was irritating because not all ingredients are listed. Will not frequent this location in the future unless I see major improvement in reviews because it isn't worth the risk of being sick.
Went to Southport location...management was nice enough but got wrong order (asked for plain burger and got cheese so they had to remake,ordered gf sweet pot fries) and also given lots of stares from staff. To top it off I DID get a reaction! Management was nowhere to be seen to ask if I was well and why I was unable to finish meal... And waiter sure didn't care except for first five minutes of eating the burger withut cheese.
Had a reaction to the barbecue bacon burger, pretty strong one at that. Been here several times before with other items- every other time went off with out a hitch.
Just had the BBQ burger on GF bun & GF fries. Informed them of my allergy at time of order & ordered from their GF menu. Had a really bad reaction (more than just cross-contamination can account for) & won't try that menu item again. Willing to give it another go with another item and I'll post an update when I do.
Love it here! My husband asked if I felt like a princesses yet the first time we went because they are so accommodating and try so hard to avoid cross contamination. They even have glutwn free silverware. The cook delivered our order personally and the manager told me the brand of buns they use.
Nice menu. Best place for a burger with bun. Be sure to speak to the manager before or as you order to guarantee against cross contamination.
Went to this restaurant because it was advertised as being gluten free friendly...HUGE mistake! First, the waitress was confused as to if they had gf fries and brought us sweet potato fries instead of the advertised gf French fried potatoes. Then after eating half of his burger, my son realized he had a regular bun instead of a gf bun. Asked the waitress to check and sure enough he was brought a regular bun with his burger. So disappointing!!
My celiac family and I thoroughly enjoyed this place! You can have french fries and burgers with a bun here. We were worried one of my son's bergers was not a gluten free bun because it was toasted so perfectly! Even the chef came out to reassure us it was all gluten free. Highly recommend.
They have much better service than the past few years! They have a gf menu now, dedicated fryer, fries and burgers. buns, etc. very good gf bun was soft and delicious! Happy they have gotten better, manager brought out my meal and everyone was very friendly!
I was overall pleased. The food was good. They had a gluten free menu and buns for the burger that I actually ate. Usually the gluten free buns at places are yuck. This one looked different and didn't fall apart. Gluten free sweet potato fries were good too. The burger was pretty dry for a $12.00 burger plus an extra two dollars for gluten free bun. But I felt safe and I am a celiac. (So that's worth it really!)
While joy riding after work on a rainy day, my friend and I happened to drive through the Destin area and decided to look for a safe spot to eat. Neither of us were dressed for any of the restaurant at Grand Boulevard that offer gluten-free accommodations, so we look up our other options on this app. After reading the reviews on how thorough the restaurant is with preventing cross contamination with items containing gluten, we still did our due diligence to ask the waitress about the process. She explained that they have a button on their POS machine that tells the kitchen a meals is to be prepared gluten-free. The kitchen staff then uses new utensils, gets the gluten-free buns from a safely stored area away from the gluten-containing bund, and then the buns and meat are prepared on a section dedicated for gluten free cooking. They even have a dedicated gluten free fryer for their french fries, sweet potato fries, and chips. She even went back to the kitchen and asked the mayonnaise was certified gluten free, which it was. As for the actual meal, it was such a treat. Both my friend and I eat on a strict gluten-free diet, so finding a place that offered gluten-free burgers with safe french fries from a dedicated fryer made a rainy day great! We split the "kickin chicken nachos" for an appetizer (we asked for jalapeños and onions be left off as a personal preference, not related to a gluten-free). For my entree, I had the gluten free grilled chicken sandwich with cheese and mayo with an egg on top and a side of sweet potato fries. My friend had the gluten free bacon gaucomole burger with sweet potato fries. It was so good! Next time I might try the citrus grilled chicken entree that waitress raved about and save some room for dessert!
Tremendously knowledgable wait staff. Such an awesome relief to be out and have my gluten questions answered very straightforwardly and consistently (according to many of comments in these reviews). Burger w fries, which I've missed :) and, if I had room, I could have had an appetizer - nachos loaded or potato chips loaded!
I would give 5 stars if there was a gluten-free menu. With that being said, the staff is very friendly and accommodating. Gluten-free food is prepared on a separate counter in the kitchen. For allergies, egg white is the first ingredient in the gluten-free bun.
I highly recommend eating here if you are gluten free and want a good burger. The staff are trained on cross contamination and the requirements for gluten free and take it seriously. The first time I ate here the manager brought mine out and explained how they have been trained on gluten free. The burgers have always been good and have never bothered me. We always come here when we come to the beach.
Excellent GF menu! Hamburger bun could've been a little less crumbly, but other than that, food was great! Our waitress came back to the table after taking our order to let me know that the oil in the fryer might not have been changed and there was a chance of contamination, and asked if I wanted to go ahead with the fries. It's a shame they close today!!
I am a vegetarian and have Celiac disease. I called and spoke with Dustin, the manager, because I couldn't find any GF items on the website. He was very knowledgable and helpful about what options I had. He and the staff are well trained about cross-contamination and even have GF silverware! At his suggestion, I had the veggie burger with sweet potato fries and coleslaw. It was delicious!! And best part, I didn't get sick!!! Def will visit again!!
Summer '14 was our third trip here while on vacation. The service was horrible waited an hour for food and the burgers were charred. We complained and got only an apology from the manager. His explanation was that they got behind in the kitchen and it was impossible to catch up. We were shocked after two good experiences and it was 830 pm when we arrived. You would think they could have been honest about gf taking so long but no one said a thing. The burned burgers was the final straw for us. Never again for us.
Was so happy to find a place that I could eat that was not just a salad. Guacamole bacon turkey burger was awesome. Best turkey burger out ever! Sweet potatoes were good but were cold. Service was excellent. Gave us a refill in a to go cup. Best part I did not get sick!!!
I had a great burger on gluten free bun, safely made French fries and a really yummy drink. Service was great, we'll be back.
Knowledgable staff with great service. We orders chips and quest assuming they would be gluten free. Then I ordered my food with a Gluten free bun and the waiter came back before the Queso was delivered he advised that neither the chips (not fried in the dedicated gluten free fryer) nor Queso were gluten free. Then without me requesting anything else, the waiter delivered some gluten free potato chips that had been freshly fried in the dedicated gluten free fryer. That's customer service and caring for those with food allergies. Nice work guys! Great selection, gluten free fryer, great taste, knowledgable staff! Highly recommend.
I don't usually order alcoholic drinks because I never know what goes into these mixes, however, the drinks here are to die for. The gf ones are clearly labeled. They are sooo good. I had a pina colada which I then duplicated using the same ingredients at home. Their burgers and fries were also fantastic. I had no problem eating my food and loved every bite.
Thus place is awesome for anybody with allergies. They make everything is they know what goes into everything. They even have gluten free silverware. I thought that was crazy awesome. Destin the manger helped significantly. As well as Courtney our server.
Had a hamburger with gluten free bun. I got soooo sick. I emailed corporate telling them What happened and someone messed up. They needed to check into so that no one else would get sick. No reply whatsoever!!
They have a separate GF menu which has GF buns; they are GiG trained; and they have a dedicated fryer, so I can eat fries. The server and food is generally pretty good. I am not a fan of the GF buns in general, so I normally just get the burger without the bun.
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