The Cheesecake Factory

I have eaten here a handful of times since being diagnosed as gluten intolerant. They have a pretty extensive gluten free menu, but I’ve had mixed results in eating there safely. I think it comes down to which server you get and how seriously they take your gluten allergy. The first 3 times I ate there, I was fine. Then over the next 3 times, I got sick 2/3 times, unfortunately.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

If you ever come here ask to sit in wendys section! Shes a celiac waitress and she went above and beyond for my sister and I who are both celiac. From bringing us gluten free toasted bun to telling us what all on the menue is gluten free. Such as the orange chicken that I thought I couldnt eat again! I had such an amazing time here and definitely recommend it to anyone!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent lunch! I saw the poor ratings and decided to go anyway. Our lunch was beautifully plated and delicious. Our server was dedicated and our glasses were refilled promptly. The menu is clearly marked with gluten free options. There are also three cheesecake choices that are gluten free. I had the gf shepherds pie lunch portion and I couldn’t finish it all. It was very flavorful and I had no reaction. I was very pleased with my experience. My daughter and husband didn’t eat gluten free but their food was also wonderful from what they said. They had the cauliflower tacos and the chicken salad sandwich / butternut squash soup and green salad. We will be back!

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Offers outdoor seating

Cheesecake factory has such a huge menu, it’s kind of sad how few gluten free menu items they actually have. I decided to give this place a go anyways because the Godiva gf cheesecake is pretty darn amazing. For my entree, I decided to try the chicken soft tacos because they seemed the least likely to be subject to cross contamination. The waiter just nodded when I told him I have a gluten allergy, so that should have been a red flag. He didn’t write it down, just said, “Yeah yeah, don’t worry the tacos you ordered are already gluten free.”Well my food came out cold and the tacos were mediocre at best but I was there for the cheesecake anyways. That was the only time I ate out that day, so later that night when I got sick, I think I can safely assume Cheesecake Factory was the culprit. They probably did not employ proper food handling precautions because the waiter failed to communicate it to anyone in the kitchen. Or maybe even if he did, there is just a greater chance of contamination at places with huge menus like Cheesecake Factory. Either way, if you have Celiac disease, I would NOT eat here. Just don’t.

Celiac friendly?

No

I loved going to the Cheesecake Factory until recently. I usually order pasta and salad. Every time I go, I ask which salad dressings are gluten free and I ALWAYS get a different answer. Lately I have been getting different types of pasta noodles as well. I ask over and over if they are sure it is gluten free pasta. Each time they reassure me. Needless to say, I spoke with a manager and only one type of pasta is gluten free. That means that half the time I've been eating there, I am getting a meal full of gluten!!! I feel sick after I eat there every time now. I will not be returning. They don't understand Celiac or even what gluten is.

Celiac friendly?

No

The main menu clearly shows gluten free items AND they have gluten free pasta! The pasta was delicious, which is always hit or miss, but it was definitely a hit for me!

Celiac friendly?

Yes

I had a cheeseburger on a gf bun and it was amazing. The Godiva Chocolate Cheesecake is to die for.

Visiting the area & found they had GF (mine at home 3 yrs ago did not) pleasant surprise! Had pasta with chicken and it was good, corn tamale cakes great! Took home the Godiva cheesecake! No problems. Will revisit mine at home to see if they have GF.

Celiac friendly?

Yes

Godiva° GF Cheesecake, Menu: Full of choices, from Appetizers, Speciality Salads, All American Burguers, Pastas, Entrees, Kids Menu and Dessert!

Glutenized.. sick for days.

Although the waiter confirmed gluten free for my salad, it had to have been cross contaminated

I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good