The Cheesecake Factory

I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I did order a Pasta and server must not have heard me. When he offered us bread I said I couldn’t have due to being GF diet and he apologized that he had ordered the wrong main meal for me and went straight to the kitchen to correct the order. He was most apologetic. The pasta was the softest I have ever had. The GF chocolate cheesecake was very rich but enjoyable.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Very limited menu What I had was en edible Seriously very hard to find food for GF

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

My family and I made online reservations and were seated immediately upon arrival. I ordered the GF Loco Moco. I have been wanting Loco Moco since arriving in Hawaii, and I typically can't get it because the beef gravy is made with flour.

Loco Moco is a traditional Hawaiian dish with an egg or two over a hamburger patty which all rests on top of a bed of white rice. It includes a rich, beef gravy which brings it all together.

The version that's made here includes a large beef patty which is almost 2 patties together, grilled white onions, 2 sunnyside eggs on top, and a large bed of white rice. Surrounding it is a rich, flavorful beef gravy with Shiitake mushrooms. The gravy is NOT made with flour, and the GF precautions taken are that they change gloves.

It was very delicious, and I took half of it to go because of the large portion size.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

I ordered gf pasta and my dish came out with regular noodles mixed in! I noticed before I ate it but my stomach was definitely not having it. Cross Contamination 100% - they comped my meal but I’d rather pay and not feel sick on vacation! I didn’t eat so it should have been free!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Ils ont vraiment fait attention.

Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I am not comfortable ordering from a large chain restaurant on a busy weekend night, but I gave it a try. Our server was very knowledgeable and helpful, offering great suggestions and substitutions to accommodate my gluten and dairy allergies. I ended up ordering salmon, asparagus, and rice. It's a pretty basic meal, but it was prepared well and I didn't get sick. (I'm very sensitive.) There are other options for gf, but I really wanted to play it safe and order the safest thing that I could find. I'd be comfortable going back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for lunch
• Good selection of healthy options
• Good with other allergies
• Offers outdoor seating

Gluten free options clearly marked on the menu. I had the kalua pork sandwich with chips and enjoyed it a lot. Did not try any of the cheesecakes. The waitress went to alert the entire kitchen of my coeliacs and I feot very safe!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had the Lo-Licious cheesecake. Nice for low cal and GF. Also had cob salad and pasta chicken and roasted garlic. Wait staff made sure to note was for celiac. Not glutened.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Large portions and items are marked gf. Was told by the server there is a separate grill for gf requests

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had a mai tai and Hawaiian fish burger with a gluten free bun. For a chain restaurant, it was good and I was glad they had customized the menu for the location. The server was knowledgeable and helped me out with safe food choices.

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Reservations recommended

I got glutened here. All I ordered was a ceasar salad with no croutons, emphasizing that I had Celiac/gluten allergy. When my salad came there were bits of croutons left in there or so it seemed from picking them off. I think having informed and caring waitstaff would have gone a long way here. I caution that Cheesecake Factory is hit or miss for gluten contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Food was great and didn’t get sick. Very accommodating!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not a great experience, very few options. They were out of gluten free buns and even taco shells aren’t GF. Ended up Having chips and guacamole and edamame.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Had a super good burger and they were totally accommodating and understanding, also quite a few options. I’m super sensitive and I didn’t have a reaction.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered the old fashioned burger with a lettuce wrap. It was a nice fat burger with fries cooked in soy/canola oil in a safe fryer. No reaction.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They got my burger wrong TWICE and I had to wait an hour and a half extra for it and all I asked for was avocado and bacon, I do not advise goikg here

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

Updates: came here again for a quick, easy meal and had tasty food with no issues. Turkey burger no bun (they had the option of a GF bun but I wasn’t feeling it) and a side salad. The sever was really helpful and nice.

Old review: I went here with some hesitation because of the past reviews, but I had no issues. My server was helpful and I didn't have any problems with my food. I stayed on the safe side and had a salad. They do have a fun variety of options.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout
• Offers outdoor seating

I ordered takeout and got a naturally GF steak to be safe, and when I called ahead the staff assured me they understood gluten allergies and I would have no problem. I am celiac and had no reaction, but my steak was nearly raw so the food, though safe, wasn’t worth the price to me. I also got the flourless godiva cheesecake which I heard was safe and didn’t react to, but on their allergy info menu it does say it has gluten for some reason so sensitive celiacs may want to avoid.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Although pasta was listed as GF on menu, when we called, they said they use the same pasta water as non GF pasta. Be aware of this!

However, once we sorted that out with the nice servers on the phone, I ordered something else that was listed as GF and it was fine!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers delivery
• Offers online ordering
• Offers outdoor seating

The staff was very knowledgeable and friendly! GF choices are marked in the menu. The Bacon-Bacon Cheesburger was very tasty! Fries are separate fried.

Celiac friendly?

Yes

Definitely celiac free 100%. Food is great and very careful on cc double check everything with kitchen, definitely recommend this place in right on beach front in Waikiki

Our waiter was brilliant, had GF burger meal and dessert for my daughter but unfortunately all the fries are cooked in the same frier we were told so had to give them a miss.

Celiac friendly?

Yes

Visited twice during our stay in Wakiki. Great burger buns very light and even doubled checked that they were Gluten free. Fries are gluten free and cooked in separate fryer. Staff had great knowledge of celiac. Would go back again!

Celiac friendly?

Yes

Staff was knowledgeable and menu was broad range. Quality of food was superb

Celiac friendly?

Yes

GF burgers are great, also had GF pasta which was very good. Pity there aren’t more cheesecake options we didn’t try the GF options there were only 2 available.

Surprising amount of gf options, even dessert items! The waiter didn't ask any questions when I requested the gf coffee cream cheesecake, but did make sure to tell me it was the gluten free one when he set it on the table. He then offered to pack our leftovers separately, so it seemed like he was conscious of CC. I had no issues after eating here.

Very gluten free aware, gf buns for burgers & fries which are done in separate fryer if requested. Food took a while but it was New Year’s Eve & busy. Will have to go back to try a cheesecake, couldn’t fit one in this time

Celiac friendly?

Yes

When we SPECIFICALLY ordered gluten free they gave us half the order gluten free, only good thing was the cheesecake. Thank god I didn’t eat the burger or I would be power washing my intestines at the moment.

Celiac friendly?

No

Celiac friendly?

Yes

Good food, knowledgeable staff. I've always ate safely here.

Celiac friendly?

Yes

great choices of gf options, waiter knowledgeable, great service and excellent food. had to wait ages for a table but worth the wait

Celiac friendly?

Yes

Waited forever for a table ... balmy night in Honolulu, who cares! Staff were knowledgeable about Coeliac; food was great, big thumbs up!

Celiac friendly?

Yes

I ordered the Cobb salad and was very clear about needing gluten free. I was assured it would be. Someone other than my waiter delivered my salad and I reinterated my need for gluten free. Again I was assured it was and I commenced eating. 1/3 of the salad eaten and my waiter returned. He was unsure about the salad dressing. Hmmm. He left and returned again to tell me the dressing had soy sauce in it. Dammit! The manager came by to apologise and said it meal would be no charge. Great. I will cross this restaurant off my list.

Celiac friendly?

No

Definitely not celiac friendly. Waitress informed us that buns and burgers are toasted on same area as wheat buns. She also informed us they do not use separate water for boiling pasta

Celiac friendly?

No

My wife and I have eaten here a couple times on our 6 night stay. Staff is knowledgeable about celiac and the portion sizes are good.

Celiac friendly?

Yes

Celiac friendly?

Yes

No, most definitely not celiac friendly. The offer gluten free " upon request". I requested, they failed, badly. They gave a gluten free bun, but upon the first bites of my salad I realized there was already dressing. I asked a waiter about that and the seasonings on my fish. He asked and came back and took my salad and said it was not gluten free and said that the seasonings should be ok, because it might only have a "little" gluten. I had already taken bites of everything and spent the evening sick. No apologies, no comp service.

Celiac friendly?

No

Had the gf Americana burger and fries and boyfriend had the lemon-herb roasted chicken dish. Both were good and boyfriend, who has allergy, had no trouble after meal. We also shared the Godiva chocolate cheesecake with vanilla ice cream. If you like a lot of chocolate, that cheesecake is for you! Flourless chocolate cake topped with chocolate cheesecake and then chocolate mousse.

Celiac friendly?

Yes

I am Celiac. I ordered the cheeseburger....fantastic! I own a 100% gluten free restaurant in Maui (yes 100%) and really wanted a cheeseburger (with a real bun) while visiting Oahu. I feel fine and will probably go back before we head home.

My celiac daughter loves this place. She loves the burgers and the cheesecake. She has never had a reaction. Makes a MoMa very happy.

Celiac friendly?

Yes

absolutely amazing GF burger!

I had gf bacon cheeseburger with gf bun and gf fries cooked in a separate fryer. (After asking them several times to check!) the staff were very patient. It was definitely a treat! Gf choc cheesecake for dessert- only issue, I was too full to eat it all! Not ill at all, just very full!

Celiac friendly?

Yes

We ate there twice and I had success both times. I was told fries had a separate fryer but didn't get them. Burgers were great and was told their dressings for salad all had a dairy component. They did offer vinegar and oil and brought bottle for me to inspect. Good thing as one was a malt vinegar.

Celiac friendly?

Yes

They had lots of options! My pasta was really good and the gluten free cheesecake was amazing. I want to eat it every day. The waitress knew what to do and took care of my food well.

Staff was very knowledgable and attentive to gf protocols and cross contamination. Food very good.

Menu is very clearly marked with GF options. Had great service. Was shocked that I could get a cheeseburger with bun and fries...all GF!

Celiac friendly?

Yes

Staff was very helpful and knowledgeable. Ordered a pasta dish gluten free, and asked them to start a fresh pot of water to avoid cross contamination. They have a separate area for food prep, and I didn't get sick. Food could have been a bit more heavily seasoned, but otherwise great meal, and heated up leftovers for dinner!

Cheesecake Factory has GF? We wandered in just to check and yes they do. I had the American burger. Excellent. Best gluten free burger I've had. And the price is great for Waikiki. About $12. I've had cheaper but those were bunless. I loved it. Ate every bite! Most places and even at home I have leftover bun that isn't very good on it's own. This burger had so much even the last bite had sauce and cheese. So yummy!!

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

This location is always great about my celiac and i’ve never had an issue. They do have a dedicated fryer, delicious Gf buns for burgers (that they actually heat up), and they change gloves when preparing

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent