Review of Chipotle

I just cannot understand how a great chain like Chipotle can offer completely different experiences based on region. St. Louis gets it! Houston does not!! This location was my second attempt to eat Chipotle in our new city of Houston, the first location changed their gloves but then began handling a floor tortilla and when I said I wanted a "naked burrito bowl" I was told they don't have them! I said I'll come back another time. Then I gave this location a try because if the previous reviews. I told them I needed to eat gluten free and they looked at me like it was the first time they heard of gluten. When we got to the cheese and lettuce I asked if they had fresh batches below because of the gloves with flour reaching into it. They said it was fresh today and it was all they had, even after I said I cannot have anything that touched flour, so I went without cheese and lettuce. Then the topper, they comped the meal when I got to register, they thought I was asking for a "FREE" meal! Thank you for the free meal but I really enjoy paying for my gluten free meals that are prepared properly! Please Houston and Chipotle please offer people who don't have a choice reliable gluten free meals and options!

Celiac friendly?

No