Chipotle

You cannot trust chipotle due to the utensils all touching flour tortillas. It doesn’t matter if they change gloves or not when flour contaminates everything.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

They were out of rice, unhelpful.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I've eaten at other Chipotle's and had no problem. But this one in the ATL airport was different. I told the first employee at the counter that I have a gluten allergy and asked her to change her gloves. She gave me *major* attitude and that look that makes you feel horrible for asking. She then proceeded to change her gloves, but did it at a snail's pace (I'm talking almost 4 minutes just to change gloves), making me feel even more terrible for making the people behind me wait (normally I wouldn't feel as bad but we're at an airport and I'm sure many people were trying to get to their gate to board).

Once she came back she made my salad with meats and beans, and then passed in on to the next employee. I then asked him to change his gloves, which he was happy to do, but it still made everyone else behind me even more backed up. The first employee should have just made my meal the whole way to avoid this problem.

While I was waiting for the second employee to change his gloves, the first employee made the customer behind me's burrito (clearly touching the flour burrito). She then *reached over and touched my bowl - the INSIDE of it - to push it over to make room*. I told them I could no longer eat it because she touched the food with contaminated gloves. I felt horrible for wasting the time of the customers in line behind me. And because this whole encounter took much longer than it was supposed to, I had to go straight to my flight and wasn't able to get any other food (that's my fault though, should've arrived earlier at the airport).

Anyways, I'll continue to go to the Chipotles I know I can trust, but I will never come to the ATL airport Chipotle again.

Celiac friendly?

No

Staff rolled eyes and said “damn you’re my third one of those today”. I didn’t eat there.

We eat at chipotle several times a week. If you tell them you are gluten free they will change their gloves wash their hands and most of the time offer to get you new spoons which is what we have to do. As a person with celiac this is something I am so grateful for. All you have to do is ask. Their food is fabulous. Hopefully this location does the same thing: hate I am flying out of concourse A. Would have eaten there.

Celiac friendly?

Yes

Concourse d. Gate 28. Reliable chain restaurant. Last I checked all meats and beans were gf. Ask server to change gloves for allergy. Ask for foil to warm your corn tortillas.

I asked if they had a GF list or menu, the girl behind the counter pointed me to the menus in a bin. It did not have any allergen info on it. I left.

Good GF food near D29. Chipotle is always reliable for me.

Always safe with the burrito bowls here. Cross contamination is possible but I’ve never experienced problems. Website lists allergen items.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

Really accommodating of my coeliac disease, server washed their hands and changed their gloves before preparing the bowl, and I kept the same server. Appeared knowledgeable about needing to maintain GF.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

They have an allergy statement in the front of line telling you to alert them of an allergy. I mentioned I had a gluten allergy and could they do a glove change. They were very nice about it but clearly weren’t very knowledgeable about what to do so just be clear with them. I asked for them to get fresh lettuce, cheese and guac from the back. I also know to avoid the corn salsa and the chips. They stuffed my bowl and it was delicious. I’ll definitely go back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout

We eat here fairly frequently. We always ask the employees to wash their hands and change gloves. Most ingredients are GF, except the tortillas, so the kids get corn shell tacos and my husband and I get bowls. Avoid the cheese and lettuce if you are celiac or very sensitive - cheese and lettuce are the two ingredients where employees use their hands instead of a utensils. On occasion we’ve had to ask an employee to wash their hands twice, when they forgot and touched someone else order while in the midst of fulfilling ours.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My experiences at this Chipotle Mexican Grill have all been good. The customer service is decent, and the food is safe and tasty!

You really don't have to worry about gluten because virtually everything is gluten-free, excluding the flour tortillas. The food is what you'd expect: it isn't super high-quality meat, but it is seasoned and tasty (especially when you're in the mood for it)!

And as a plus, this Chipotle has a drive-thru, which is nice if you're someone who doesn't like to get out of their car to order. Although, I prefer going inside.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average