Called in advance to make sure they had enough gluten-free options to create a meal. They said yes. They had a gluten-free menu. Many of the things on that menu were discontinued. Once we figured out something that halfway resembled a meal, there was rice in the beans and the rice is not on the gluten-free menu. Cross contamination. At least it was visible. I asked if they would take off part of the bill since some of that meal Could not be eaten. They literally took off two dollars. Not feeling great after eating so possibly cross-contamination likely. Will not be returning. Server was kind and friendly and did her best to be helpful. I would give zero stars if possible. Food allergies are not something to be messed with. This was my second attempt with this restaurant since they opened.
No
Fantastic experience at Chuy’s. The manager and majority of the staff were very knowledgeable on what items are gluten free items! Their chips are made in a dedicated fryer. And corn tortillas are gluten free. Staff was so kind to let me know all the gluten free sauces that were options. Their fajita meat is not gluten free. I had the Chicka Chicka Boom Boom enchiladas and they were delicious. No cross contamination and I feel great after my meal. I’m making Chuy’s my permanent Mexican food spot in OKC!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Even though they have a GF menu, they will not guarantee it will actually be GF. All their meat proteins have gluten - from the marinade. The chips are not GF either. Very disappointing.
— Not very
The GM was extremely knowledgeable about the processes and cross contamination! Chips at this location are celiac safe, boom boom sauce, and jalapeno ranch as well!
— Somewhat
— Some
— Excellent
A classic Tex Mex chain so you can expect the quality to be subpar. The manager was very accommodating and confirmed they had a dedicated fryer for only corn. However, they did have to check on a lot with the previous manager to ensure GF items. I got the chicken flautas with roasted chicken. While my typical reaction of ataxia did not kick in, I did leave feeling somewhat symptomatic: light headed, hot/cold flashes, weak on my feet etc. I think I may have been exposed in some capacity.
Be aware: marinated meat is cooked in beer, queso has gluten, Mexican rice is fried in gluten fryer, and chips are cross contaminated.
— Not very
— No gluten-free information on the menu
— Poor
If you have celiac DONT DO IT! Let me be a cautionary tale to those with any kind of gluten sensitivity. I have celiac and am currently in the worst pain of my life from eating here.
— Not at all
— Not Much/None
— Excellent