Chuy's

6 ratings
$ • Mexican Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Tacos
Safety Rating
5 ratings

As rated by the community

170 S Orlando Ave
Winter Park, FL 32789

Most Recent Reviews


Gluten Sensitive

Overall Rating

Review


Avoid Chuy’s altogether if you have Celiac or a strong sensitivity to gluten. There is virtually nothing on their menu that is safe. The staff is clueless. I’ve heard anecdotal reports of kitchen staff and management virtually turning away anyone in need of a GF meal. I personally ordered the one item on the menu that the server indicated was GF, that looked to me most likely to be GF. I took some gluten-digesting enzymes with it to try and be safe, and I still got sick. Needless to say, I can’t imagine I’ll ever be going again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 11 months ago read full review

Overall Rating

Review


Got sick both times I’ve tried to eat here.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


When here with family I asked if they had a GF menu, they literally have not one item that is gluten free if you look on the nutritional pages on the website. Really says a lot about the quality of food. It is all processed nothing fresh here so nothing they can do to help you eat. Many other good places in the area to eat.

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Tacos

Categories

  • Dinner
  • Lunch
  • Mexican
  • Restaurant
  • Takeout
  • Tex-Mex
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


HORRIBLE EXPERIENCE Have been wanting to try since they opened. Granted it was Friday night, but waitress took drinks order, asked if they had a GF menu was told “no- I’ll try to find someone to help you if someone’s not too busy”. Waited for 15 minutes for no one to even acknowledge us. Very poor service!

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


There is nothing on their menu that is gluten-free. The manager I talked to was uneducated on gluten allergy. He actually told me that he didn't think there could very much gluten contamination danger in foods fried in communal oil. Beware!

Updated 6 years ago read full review

Overall Rating

Review


We called ahead because we were meeting friends. The manager my husband spoke with made it seem like he wouldn't have much to pick from but that they could accommodate gluten free as well as a seafood allergy. We arrive and he spoke with a different manager and she said that we shouldn't even be there and there was absolutely no way they could accommodate either. She said they don't (and wouldn't) change gloves between fish and chicken, seafood is prepared in the same place as salads and there is gluten in vertically all of their products and the few things that don't contain it are still completely unsafe because of how they run their kitchen. We ended up leaving before being seated and eating elsewhere. Absolutely not celiac friendly and honestly I don't think it would be a good option for anyone avoiding gluten or with any type of food allergies.

Celiac friendly?

No

Updated 6 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Called ahead and discussed gf options Was offered a gf menu at host stand. No meat sub guacamole

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

Other


Other Characteristics
  • Good for dairy-free
Gluten Sensitive

Overall Rating

Review


Separate GF menu. I had enchiladas on corn tortillas with one of the safe sauces plus a crunchy taco. It was delicious and staff was knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Fantastic experience at Chuy’s. The manager and majority of the staff were very knowledgeable on what items are gluten free items! Their chips are made in a dedicated fryer. And corn tortillas are gluten free. Staff was so kind to let me know all the gluten free sauces that were options. Their fajita meat is not gluten free. I had the Chicka Chicka Boom Boom enchiladas and they were delicious. No cross contamination and I feel great after my meal. I’m making Chuy’s my permanent Mexican food spot in OKC!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Even though they have a GF menu, they will not guarantee it will actually be GF. All their meat proteins have gluten - from the marinade. The chips are not GF either. Very disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


The GM was extremely knowledgeable about the processes and cross contamination! Chips at this location are celiac safe, boom boom sauce, and jalapeno ranch as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info