The food here has good flavor and their gluten free options and process are better than most but I can't stand how messy their serving line is. Beans, rice, meats etc. are spilled all over the place and it looks like a tornado hit. I finally stopped going as I was disgusted at the cleanliness of their food prep/serving area.
Eat here all the time and it is always delicious. staff know what you are talking about and change their gloves. I always get the sweet pork nachos and it never disappoints. I would definitely recommend. delicious!!!!
Yes
Love this place! Sweet pork nachos are the best ❤❤
Yes
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
Very knowledgeable staff! They are always mindful and change their gloves before preparing our meals. Excellent choice for fast Mexican food!
Yes
I came in, ordered some enchiladas with corn tortillas and before I could even say something, the server asked if I waned them made gluten friendly and when I said yes he immediately changed his gloves. Lots of gluten free options and very knowledgeable servers
Yes
A lot of cross contamination. Tongs touch wheat tortillas then go into each gluten free meat container, placing gluten into a gluten free option.
No
Yes
Very gf conscious. The guy washed his hands, and changed his gloves twice. I was very impressed.
Yes
Delicious Mexican food!
Yes
Lots of GF options. I love this place!
Yes
I love this place. I have eaten here probably 100 times since I went GF and have never gotten sick once. I trust this location more than others though.
Yes
I was impressed at how great they are at instantly washing hands and putting on new gloves when I mentioned gluten free. I also loved all the gluten free options. The problem comes with the high amount of cross-contamination going on throughout the day while making non-gluten free items. With gloved hands they grab a flour tortilla placing it in the foil container. They serve up the selection of beans and meat with utensils which touch the tortilla as they spread the beans and meat around. The utensils are then placed back into the beans and meat containers contaminating them. Then, their gloved hands, which previously were used to get a flour tortilla, serve up the remaining selection of toppings. This is all in the same beans, meat, and toppings used for gluten free customers. It's difficult to keep things gluten free with such a high amount of cross-contamination going on all day. I have tried several times to eat there with my family and have gotten sick the majority of times we have eaten there. Not a good experience for me. Should have a separate area or containers to serve gluten free customers from in order to have their food truly gluten free.
No
Yes
Just mention Gluten and the gloves come off and employees wash hands put new gloves on! Awesome! Only 4 items have Gluten. The three desserts and the wheat tortillas.
This location needs more training about cross contamination. Yes, she changed her gloves when I asked for a gluten free meal, but then she came back to the line and put her gloved hand down on the flour tortillas!
— Not at all
— Some
— Good
My husband and I will drive the extra few minutes to specifically cone to this location over another one slightly closer to our home. The staff here are kind and professional and the level of service has never been lacking. The food is delicious and we've never gotten sick or had a bad experience here.
For those with Celiac or who are highly sensitive to gluten, I do not recommend the corn tortillas as, while they do not contain any gluten themselves, they are cooked on the same surface as the wheat-flour tortillas. I personally always opt for the baja bowl and haven't had any issues at this location.
On Costa Vida's website, their Nutrition Calculator page also has an allergen filter (and an itemized Allergen Info section below it) that can filter for the following allergens and dietary preferences:
· Dairy
· Eggs
· Gluten
· Nuts
· Preservatives
· Soy
· Sugar
· Vegan
· Vegetarian
Additionally, they note that their "hot items are prepared with low sodium".
— Somewhat
— Most/All
— Excellent
Told them I had an allergy to gluten, they washed hands and changed gloves. They did a good job. The only issue I had is when they were refilling the lettuce on the line, they used their potentially contaminated gloves to do so…
— Somewhat
— Most/All
— Excellent
I saw that they had good ratings and wanted to try a new place for dinner last night. It was a decision I regretted. When I asked about gluten free options the staff somewhat knew what was gluten free, but then would second guess their answers. The food was not good at all. I got the chicken tacos with the corn tortilla and extra side of rice. The chicken was dry and burnt. The rice was cold and didn’t taste good. Lastly, the corn tortilla was semi okay. The only good thing was the key lime pie. That tasted more like a cheesecake than key lime. After eating the food I felt sick and threw up. I do not recommend this place even though you see good reviews.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Poor
Very knowledgeable with gluten free questions. And food was delicious.