They don’t sell other fried foods, the fries are safe/gluten free and they understand allergies verse preferences. I am a celiac and have never gotten sick at the two local five guys locations near my house.
— Very
— Most/All
— Excellent
Every time I have eaten at Five Guys I have always had problems. Stinks too cause it looks good but for some reason I get too much cross containmination
— Not at all
— No gluten-free information on the menu
— Some
— Average
The staff is clueless when it's busy! Screwed up my order and cross contaminated it, watched them do it and waited until they were ready to serve me to call them out on it and the lady tried to just take it off the bun and give me it on a bed of lettuce...never again
Great food and some really nice people! When I asked for the lettuce bun the girl asked if it was for an allergy. Then she hollered it back to the kitchen folks. They were very careful the whole time.
Simple but they really do understand it. Can't get enough of it! No Buns but lettuce wraps make up for it.
Yes
A very nice staff, changed gloves upon request
The cashier was very kind, and pointed out how the fries were in their own dedicated fryers and far away from the grill where they toast bread. They also had containers where you can make a bowl. I put beef, mushrooms and green peppers with ketchup in mine and fries. Taste was good, and measures were pretty good. Could there be CC? Possibly, but pretty good for a chain in the south.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Average
You can get any burger in a bowl or in a lettuce wrap. There fries are naturally gluten free and the only thing fried in the fryer.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Are there last night. Took my allergy seriously. The cashier (who I think was also the manager) made sure the cooks knew to change gloves. He even moved my foil bowl to the fry table until the patty was ready. He knew what celiac disease was and how to keep me safe. Very impressed! Eat here with ease.
— Very
They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer
— Somewhat
— Some
As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!
— Somewhat
— Some
— Excellent