Five Guys

3 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

3863 Medina Road
Fairlawn, OH 44333

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated yesterday read full review

Celiac

Overall Rating

Review


Everyone was well aware of their allergy protocol, we’ve had no problems getting sick here. We bring our own bun for my son. On the website you can print their allergy chart for all foods offered so you can know what to order ahead of time

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Not celiac safe. Severe cross contact

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


Add a photo

More Reviews


Celiac

Overall Rating

Review


Very good about being safe with gluten free orders. And the food is always good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


When I ordered only the fries I asked the lady "if there was breading on any thing they fried" and she said no. Also on the menu it says " All burgers and dogs available bunless".

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


The manager came up while the cashier was ringing us out and made sure to ask if I was getting my burger bun less due to an allergy and offered to do a lettuce wrap! Very knowledgeable and told me that when they mark it that way it tells the wait staff to change their gloves! What a policy! So happy to have a burger and not have to worry about contamination! Plus they only do French fries in their deep fryers. When I got my order to go my burger was even separated from my husbands because his had buns. SUPER HAPPY!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Went with my daughter, who has celiac. They took special care with her order, and the manager assigned one employee to handle the food. He changed his gloves, and they made it separately of the other food, and also bagged it alone. The manager was very specific with his instructions. Food was great and they did a great job.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


ABSOLUTELY AMAZING FOOD! I told them I had to be gluten free and they changed gloves and put my burger in a tray with any toppings you want! fries are to die for and gluten free! a bit fast paced you gotta read the menu quickly and be ready to go BUT SO WORTH IT ! 8 MINS and you have your order! ♡♡♡♡♡

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Ok place but they NEED containers if you're going to get a hamburger without the bun. Wrapped in foil, your cheese sticks to the foil and your toppings go everywhere.

Updated 11 years ago read full review

Overall Rating

Review


They are very GF aware here. I go there weekly and they are very accommodating. Salt on fries is GF, but I was told the special salt is not, so I ask for the fries to go straight from fryer into the bag. Awesome fries!

Updated 12 years ago read full review

Reviews of this Chain

Overall Rating

Review


Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


Always great! One of my favorite places to get fries!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info