Very friendly. Changed gloves and used fresh utensils. They confirmed everything is safe except the beef. I had a carnitas bowl.
5/16/22
Update. Major thanks to Reed who updated me on the menu. He confirmed everything is GF except the beef - *but* pointed out that the beef and chicken are cooked on the same grill. He also said stay away from the potatoes and bbq sauce. So helpful!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
My first experience here was great! I wasn’t going to eat anything because I didn’t see any signs about gluten free options but the guy behind the counter encourage me to order a bowl. He quickly washed his hands and changed his gloves and guided me through my options! I had a yummy chicken fajita bowl and a sweet marshmallow treat too.
All meats but the steak are gluten free
Yes
The management here has gone down completely. No one knows what gluten is and I watched them cross contaminate every single thing on the serving bar today a guy with gloves on that it just touched the tortilla grabbed the chicken that had fallen all over the line and put it back with his hands. DO NOT GO HERE IF YOU ARE CELIAC.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
They have a good variety of options and I can eat without getting sick.
— Somewhat
— Some
— Average
They couldn't understand that I needed clean gloves. In fact, everytime I said I need fresh gloves. I'm gluten-free. They tried to give me a low Carp tortilla but when I asked if it was gluten-free, they didn't know. They finally were able to determine which products were gluten-free. And then proceeded to give me cheese by reaching into the container as opposed to using the spoon. So there is quite a bit of cross-contamination. At this location, it's went downhill.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Good
Daughter is celiac. We have been many times and they have an allergy chart posted for them to see. Only chicken is GF (other meats are not) but my daughter loves it in a bowl! They washed hands and changed gloves. She has not have any symptoms of being glutened.
I asked for the gluten-free menu and ordered chicken on salad. I still got glutened. I suspect that they prepare all the food on the same surface. The employees seemed pretty clueless about what gluten intolerance means.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Average