Freebirds

6 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Tacos
Safety Rating
2 ratings

As rated by the community

238 W Campbell Rd
Richardson, TX 75080

Most Recent Reviews


Celiac

Overall Rating

Review


Manager knew about celiac and went out of his way to prepare my daughters food. Chicken and seasoned chicken are celiac safe as are the rices, beans and even the chips! Steak and prime rib were not celiac safe.

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Hashimoto's

Overall Rating

Review


Beware - the reviews on here are for Freebirds all around the country. The one in Richardson, TX didn't have a clue. The best they could do for us was mention they had corn tortillas. We asked how they would serve them to us and they said with whatever we wanted. No suggestions were given. This was after the girl taking the order got flustered and asked a co-worker for help. We were not offered any gluten free menu and the staff acted like they could care less if they helped us or not. We left without ordering.

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Updated 9 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Tacos

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Quick Service Restaurant
  • Takeout
  • Tex-Mex
  • Vegan Friendly

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More Reviews


Overall Rating

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


The management here has gone down completely. No one knows what gluten is and I watched them cross contaminate every single thing on the serving bar today a guy with gloves on that it just touched the tortilla grabbed the chicken that had fallen all over the line and put it back with his hands. DO NOT GO HERE IF YOU ARE CELIAC.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


They have a good variety of options and I can eat without getting sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


They couldn't understand that I needed clean gloves. In fact, everytime I said I need fresh gloves. I'm gluten-free. They tried to give me a low Carp tortilla but when I asked if it was gluten-free, they didn't know. They finally were able to determine which products were gluten-free. And then proceeded to give me cheese by reaching into the container as opposed to using the spoon. So there is quite a bit of cross-contamination. At this location, it's went downhill.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Daughter is celiac. We have been many times and they have an allergy chart posted for them to see. Only chicken is GF (other meats are not) but my daughter loves it in a bowl! They washed hands and changed gloves. She has not have any symptoms of being glutened.

Gluten Intolerant

Overall Rating

Review


I asked for the gluten-free menu and ordered chicken on salad. I still got glutened. I suspect that they prepare all the food on the same surface. The employees seemed pretty clueless about what gluten intolerance means.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for kids
  • Good for takeout

More Info