Eat here a lot and only seem to feel sick when I get queso. Queso is supposed to be gluten free I think, but maybe just be careful.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
I ate yesterday and asked the person making the food to change gloves. They politely complied, and started making my food. Someone else then came up and grabbed the tray to finish my order, after explaining to them that I needed them to change gloves because I didn’t know what they had touched, they said “no sorry” and continued making my order. I got very sick after eating dinner am now very cautious to go back to a place I used to enjoy.
— Not very
— Some
— Average
I love Freebirds, maybe even more than Chipotle. Everything is gluten free except their tortillas, of course, and their bbq sauce. Good portion size for a good price. Be sure you let the server know you need to be gluten free and ask for clean gloves etc.. A couple of things they use their hands to get, but they don't have a problem getting uncontaminated stuff from the back. I have celiac disease and have never gotten sick here.
The management here has gone down completely. No one knows what gluten is and I watched them cross contaminate every single thing on the serving bar today a guy with gloves on that it just touched the tortilla grabbed the chicken that had fallen all over the line and put it back with his hands. DO NOT GO HERE IF YOU ARE CELIAC.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
They have a good variety of options and I can eat without getting sick.
— Somewhat
— Some
— Average
They couldn't understand that I needed clean gloves. In fact, everytime I said I need fresh gloves. I'm gluten-free. They tried to give me a low Carp tortilla but when I asked if it was gluten-free, they didn't know. They finally were able to determine which products were gluten-free. And then proceeded to give me cheese by reaching into the container as opposed to using the spoon. So there is quite a bit of cross-contamination. At this location, it's went downhill.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Good
Daughter is celiac. We have been many times and they have an allergy chart posted for them to see. Only chicken is GF (other meats are not) but my daughter loves it in a bowl! They washed hands and changed gloves. She has not have any symptoms of being glutened.
I asked for the gluten-free menu and ordered chicken on salad. I still got glutened. I suspect that they prepare all the food on the same surface. The employees seemed pretty clueless about what gluten intolerance means.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Average