In-N-Out Burger

8 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
6 ratings

As rated by the community

1330 S Bradley Rd
Santa Maria, CA 93454

Most Recent Reviews


Celiac

Overall Rating

Review


I called the customer service number and spoke with a representative who was very helpful. I asked if the fries are gluten-free and was told that only potatoes are placed in the fryer. He added that they use sunflower oil and put me on hold to check if sunflower oil contains gluten. He said it doesn’t. Very sweet! I then asked if the meat is prepared on a dedicated gluten-free grill and was told that nothing else but the meat is prepared on the grill. The bread is toasted on a separate toaster, not on the grill. The representative suggested I let the restaurant staff know I need gluten-free and they will take precautions, such as change their gloves before handling my order. When I placed my order at the Santa Maria location, the woman at the register informed her manager, entered the restriction in the register with my order, and verbally announced gluten-free to the cooks. Then someone brought the food to the table, identified which fries were specially handled, and stated that he changed gloves when serving these fries. I was accompanied by a child with a milk allergy and my boyfriend who is a vegetarian. We had several needs and the restaurant was very accommodating. I will definitely go there again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers outdoor seating
Updated 1 year ago read full review

Celiac

Overall Rating

Review


My celiac son loves In n Out. We have eaten at numerous In and Out establishments during our travels and have always had very receptive and knowledgable employees when we say our order has a wheat allergy/celiac. However, we stopped at the Sta Maria In n Out today and I told the cashier we needed to have the wheat allergy protocol followed. When I got my receipt I noticed the wheat allergy was NOT noted. When my order arrived, I asked to clarify that it was made on a seperate grill. At that time thw cashier apologized and the manager told me he cooked them himself but that there were also buns on the grill. He said it was not possible to grill them on a designated grill. I was disappointed that this wasnt disclosed to me prior to putting my order through, as I ended up with meat patties my child couldn't eat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 2 years ago read full review

Gluten Sensitive

Overall Rating

Review


Great for Celiac! Let them know it’s a “gluten allergy” when ordering. My sons fav is Double Double “Protein Style” with an Animal Fry. Eaten there MANY times & he’s NEVER gotten sick. Yum Yum!😋

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Burgers
  • Fries

Categories

  • Allergy Friendly
  • Dinner
  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Outdoor Seating
  • Takeout

Notes


Order "protein style" to get it wrapped in lettuce

Photos


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More Reviews


Overall Rating

Review


I eat at this location frequently and the staff is always knowledgeable and accommodating. Order an "allergen burger" to have protein-style burger prepared with clean grill, utensils, and gloves. Fries are amazing!

Updated 7 years ago read full review

Overall Rating

Review


No GF bun but lettice wrapped is just fine. So happy to eat fries.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


just ask them to hit the allergy button and all food will be prepared and bagged separately

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Lettuce wrap burgers are incredibly delicious!

Updated 10 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


protein style burgers and fries are my go to order

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


i’ve had the protein style cheese burger with fries everytime i come to the states & haven’t gotten sick! definitely recommend it as i rarely get to eat yummy cheese burgers!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I love this place. I eat here at least once a week, it's one of my safe spots. Always fresh food, and friendly service. You have to let them know to add gluten allergy on your meal. They have special buttons for that and dairy allergy. They'll take special care.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


As I ordered they took everything seriously and I felt perfectly fine after eating here. The receipt marks your order as "Gluten Allergy" and the staff has the protocol down (changing gloves, etc.). I always order protein style and no sauce (because of cc) and then ask for the sauce in packets when I'm grabbing my order. Shakes and fries are gluten free and yummy too :) I would recommend ordering separately if with others eating burgers with bun. I ordered separate trays but this location mixed up the orders and put my fries with a friend's burger. I was anxious about cc but luckily didn't end up sick. Easily avoidable if you order separately.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


The food is wonderful & I usually eat a protein hamburger with no seasoning or sauce and fries the same way. I let them know a gluten & dairy allergy. I have not been sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info