Jersey Mike's Subs

As someone with celiac disease, Jersey Mike's is generally one of the few restaurants I feel safe to eat at. I have been to other Jersey Mike locations and they have always been very conscientious to avoid any cross contact with gluten containing products. However, I left this location feeling really anxious and discouraged. The employee who took my order seemed annoyed when I asked questions about their procedures to avoid cross contamination, put the food wrapper down on a cover littered with crumbs, abs balked at my request to use veggies and condiments from new containers in the back. The meat slicer was my biggest concern because it had flecks of food all over it, even though she told me she just cleaned it. I was left with a choice to throw out my sandwich, uneaten, or take my chances and trust that it was only meat and cheese bits left on the slicer. To top all that off, she was careless in slicing the bread so one side was significantly thicker than the other side, and all the toppings and condiments were put on haphazardly so when I went to eat it, one half of the sandwich was very dry, while the other seemed to have all of the condiments and pickles.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout

They have separately wrapped gf rolls! Just ask them to clean the counter and change their gloves. Have eaten here a few times and no problems yet.

$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent