They take good care of us and follow protocols. The slicer and counter get wiped down, gloves are changed, and they use a clean knife and butcher paper to prepare our food.
— Some
— Good
I’m sure there is still a good chance of cross contamination, but these people do everything they can. Ordered my daughters sub gluten free, they cleaned the whole prep area before starting including the meat slicer. Separate condiments, the works.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Absolutely tell them Celiac and no cross contamination! They cleaned Everything! Was impressed and feel safe eating. They have Udis bread. Was very good.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
The only sandwhich place I will go. Staff is very knowledgeable. I always go with a hot sandwich to prevent cross contamination. The grill is always cleaned before they prepare my food.
Yes
They use Udi Fench bread and prepare the sandwiches away from the normal work area after changing gloves. I prefer the hot subs, the 17 is a Philly cheese grilled with peppers and onions along with cheese. The hot sub is better than cold because the bread softens with the ingredients on it. I have eaten at this and two other shops without incident and really enjoy being able to have a good sub sandwich again.
Yes
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent