When you go in to order when it’s somewhat busy, they will roll their eyes and get an attitude sometimes for needing accommodations. I’m super sensitive to cross contamination, and every time I explain that, I have to monitor what they’re doing because they do not care about cross contamination. I hate doing that, stepping in and making it seem like I am nitpicking. I would just rather not eat because it would make me sick. The staff there are pretty rude as well and it seems like they absolutely hate their jobs. It sucks because I really enjoyed going there due to the fact that it’s one of the only places in town with a gf option.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Good
Ordered a gluten free bun , they asked if it was an allergy. When I confirmed it was they proceeded to wipe down all the machines and counter tops , change their gloves before each handling and get a sterile knife !
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent