Eaten there twice now, haven’t gotten glutened. The current staff is very knowledgeable and clean the grill and have a separate prep space. I would still recommend going in to tell them it’s an allergy rather than ordering online.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
The person making my sandwich was very knowledgeable about cross contamination and was extremely careful. I felt completely comfortable.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Used to be a good location for GF but since COVID, safety has gone out the window. Worker didn’t change gloves and then put the GF sub bun on the same cutting surface as the prior regular sun he just made
— Not very
— Gluten-free items are marked on the main menu
— Most/All
— Good
I frequent this sub shop 4-5 times a month. They have a dedicated GF prep area, and the staff is very knowledgeable. I get both cold and hot subs and never get glutened.
Their GF sub bread is pretty good, reminding me of Udi brand breads.
The staff is friendly and know me by name.
My favorite subs are the #13 Italian w/ cherry pepper relish and the hot Big Kahuna sub with mayo (no cheese because I’m dairy-free)
— Very
— Most/All
— Excellent
Tell them you have Celiacs and they wipe everything down, get new gloves and they tell all workers that it is an allergy. Very impressed!
I’ve eaten at JM’s lots of times, first time at this location. I’m celiac and ordered everything GF. They rung up a guy before me wrong, they rung me up wrong, and they rung up the lady after me wrong. A couple hours after eating, I was barfing violently. I don’t have that reaction when it’s CC. So I was glutened badly. Stay away from this location.
No
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent