Jersey Mike's Subs

Used a special surface for gf bread and new knife to slice it.

Asked if preference or allergy and then took my order and made it in the back to avoid cc. It was very busy in there but their training showed and I had a great experience.

Excellent! Even have Udi's Snicker doodle cookies

Celiac friendly?

Yes

LOVE this place! I have Celiac Disease and they are very aware of cross contamination and very knowledgeable of what is safe on their menu. They will clean down all equipment and prepare it separately if need be! They also just started carrying an Udi's snickerdoodle cookie!!!

I eat here constantly! They take every available per caution to be celiac friendly... INCLUDING GETTING VEGGIES FROM THE BACK THAT HAVE NOT BEEN ON THE LINE. I often get the tuna, which they get from the back as well... the bread is udis and dry, so I always get extra mayo.

Tuna sub, add cheese, Mike’s way 13 mikes way extra mayo...

Celiac friendly?

Yes

Always asks if it’s a preference or allergy. Makes the sandwich completely separate from other sandwiches. Great place.

Celiac friendly?

Yes

They are extremely careful about cleaning the spaces, using a different cutting board and surface to prepare the sandwich. It is even good the next day and the bread wasn’t soggy!!!! If you ask they’ll get you fresh toppings from underneath the counter. They fresh cut the meats, clean the slicer, and change their gloves!

Impressed with how conscientious staff is here. Jersey Mike’s is doing celiac friendly gluten free right. A previous reviewer detailed the good process they have but singed this location out for not being celiac friendly because they pulled toppings from shared tubs. Fair enough but they will get toppings for fresh unused bins if you ask them to, which I do.

Celiac friendly?

Yes

Not celiac friendly... here is how the visit went. I spoke to the employees and asked if they would be able to prepare an Italian gluten free sub without cross contamination. They said they would wipe everything down and prepare the GF sub by itself on the cleaned line, change their gloves, use a clean knife, and place the GF bun on parchment paper and its own cutting board. They did everything as stated. All employees involved with my sub changed their gloves and the meat slicer was wiped down thoroughly. Up to this point I was feeling pretty good about things and was appreciating their efforts. Then it was time for toppings... and disappointment. They grabbed lettuce and tomatoes from the same tubs they had been grabbing from while preparing regular subs. This involved handling regular bread, picking up a stack of tomatoes, putting a few slices on a sub, then putting the rest back... all now cross-contaminated. The lettuce and other toppings were the same. None are safe with the way they are being handled. You might do okay if you didn't get any toppings, but this particular Jersey Mike's does not have it right. I don't know if it is a training issue or not. It is disappointing because they are trying to do it right. Unfortunately, for celiac is do or do not, there is no try.

One final note, I did test a small piece of each ingredient on the sub with my Nima sensor and it did not find any gluten. I still did not eat it since such a small sample is unlikely to catch cross contamination.

I gave two stars instead of one for their efforts.

Celiac friendly?

No

Great staff,dedicated space.. will definitely be going back there...

$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent