Separate area, but you have to watch them make it as they constantly get new employees and some of them don’t take it seriously.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
I have Celiac. I’ve ate at both locations here and never had an issue. Bread was delicious!
Yes
had a reaction to the sub i got and also the staff was VERY rude when i asked if their bacon was gluten free. i know it’s not that common but some bacon contains soy sauce and i just wanted to be sure but got a very sarcastic response back. got sick after too. won’t go back there and the bun also wasn’t that good
WOW!!! Great place! First off, the staff completed the guests food in front of me the cleaned and wiped everything down with a food grade cleaning solution. Then everyone changed gloves, grabbed new utensils. Next the staff grabbed a piece of parchment paper for sandwich prep, then proceeded to slice the meat and cheese, apply it to the Udi brand GF factory sealed sub roll (that they opened in front of me) and used different condiments containers! For a sub shop serving traditional breads on a day to day basis, they could not have done a better job! Bravo. I did feel bad about the people behind me who had to wait a few minutes, but it gave me a chance to talk to them about gluten allergies.
Yes
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent