Jersey Mike's Subs

i ordered online, stated i had celiac disease in the comment and asked them to change gloves, use new utensils, and to prepare it on parchment paper which is their standard gf protocol. i wasn’t there to watch them prep it and didn’t speak to them, so it’s probably my fault. the bread was definitely gluten free bc it just had that gf feeling we all know and tolerate, but i definitely got cross contaminated. i’ve been so ill that it actually prompted me to look up my symptoms and i learned i may have gluten ataxia (LOOK IT UP YOU MIGHT HAVE IT TOO). so i guess that’s a win that i know that now, but don’t eat here if you have celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Terrible customer service. Did not follow their cleaning procedure and when I asked him to clean the counter/equipment, he used the same rag and half heartedly threw it at it. Rude!!! I refused to finish my order and we left. DO NOT RISK IT!!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Great experience. Changed gloves, washed down entire work area and used new utensils. Great experience I would rate this higher if I could. Workers deserve a huge shout out

Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I haven’t had any issues at the Opelika Jersey Mike’s. The girls always change gloves and prep my sandwich in an area separate from the normal sandwich assembly line. (I do not have celiac disease. I am gluten intolerant. ) The GF bread is good and it doesn’t fall apart like most GF breads from restaurants. This place quickly became my favorite sandwich shop.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We ate there today, and not only was the subs amazing, these ladies made us feel welcomed. They cleaned equipment/sub prep station, changed gloves, all without making us feel like we were an inconvenience. I hope all locations are as dedicated to being celiac friendly as this one. We will definitely try the one close to us in Georgia.

Celiac friendly?

Yes

Very good GF subs. When I ordered my food, they cleaned the counter, cleaned the machine that cut the meat and cheese, they changed there gloves. I was very empresses.

Celiac friendly?

Yes

The staff seemed very knowledgeable. Cleaned area and changed gloves. I was impressed. First sub I’ve had in a long time. Definitely eat here with no worries.

Celiac friendly?

Yes

Staff said they were trained to make subs for people with celiac!! Was unsure about jersey mikes having so much bread around, but they really cleaned the equipment well for me. First sub I’ve had in a long time!!

Celiac friendly?

Yes

$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent