Jersey Mike's Subs

2 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

4759 Commercial Dr
New Hartford, NY 13413

Most Recent Reviews


Overall Rating

Review


We stopped by this Jersey Mike's while traveling through the area because we have always felt safe with their allergen precautions. We were told that they do not have gf buns or containers to put a sub in a tub in. Our only option was getting their meat and cheese on deli paper. The worker was very apologetic and said they should have more tomorrow.

Moral of the story always call before you go to be sure they have everything. The next safest place was Five Guys, so that's where we ended up.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 9 months ago read full review

Celiac

Overall Rating

Review


I love that they ask if you are celiac and assemble sandwiches separately in dedicated gf spot. They use udi’s sub rolls

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Wheat Allergy

Overall Rating

Review


Best GF restaurant experience ever, I wish I could give more than 5 stars!! In the 10+ years I have been gluten free I had never saw such dedication to prevent cross contamination Every possible protection was used! I ordered a cold sub/turkey. When I asked for GF I was immediately asked it it was an allergy. The person preparing changed his gloves right away, washed his hands, then went to a designated space in the prep area. He was interrupted by a customer to purchase a drink and as soon as he finished he changed his gloves again. He went to the kitchen and got a new knife. They had squeeze bottle Mayo (Mayo in a tub is one of they biggest cross contamination). He used the Mayo, then changed his gloves. He sliced the meat, then changed his gloves. Some may think this is excessive but since it is a shared space, some things are touched my gluten hands. Seriously, I have never had someone take that much precautions and I was blown away! Jersey Mikes needs to give lessons to other food places on how to prevent GF contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

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Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


I don't crave subs very often but if you do then this is a decent option. They do have gf sub buns and do change gloves. I wish they had gf cookies but alas that's life lol.

Update: I got a sub again today and they now do have Udi's gf snickerdoodles. They're soft and very good too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for takeout
  • Offers online ordering

Overall Rating

Review


The staff was awesome and did a great job avoiding any chance of contamination. They prepared my cold sandwich in a separate area that was covered with fresh deli paper and used fresh gloves. Glad to have this as an option in the future!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Excellent experience! Cleaned all surfaces before they began, got fresh papers, clean utensils, fresh ingredients untouched in a back cooler, mayo squeeze bottle…. Just a very wonderful and safe experience. Will be back!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Gluten Sensitive

Overall Rating

Review


I absolutely love this place! I’ve seen them prepare the food myself, and they take all the proper precautions, including separate prep areas and changing gloves. I get the gluten free bread sub as well as the bowl. I’ve never had an issue, but I do not have Celiac’s, so I can’t speak for that. They also have Udi’s cookies if you want a meal.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Went to Jersey Mike’s today and it was great! They were really nice and when I told the worker that I wanted gluten free bread she asked if it was an allergy or preference! They made the sub in a separate place and even had instructions on the wall for handling the gluten free sandwiches! They also gluten free cookies! Definitely will be going here again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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