Ate here several times this week while on vacation. They were MUCH improved over my last visit a couple of years ago. Restaurant was recently renovated and has a new menu which very clearly calls out GF options. GF buns available and a dedicated fryer for fries! Chef visited our table on each visit to explain how the food would be prepared to avoid cross contamination. Very impressed with their focus and diligence. Highly recommend.
They didn't have a gluten free menu available, but the waitress was able to tell me what was gluten free, including drinks. I had the Volcano Nachos and they were super tasty. And I didn't get sick so that's a bonus! I was told their fries are gluten free too as they have a separate fryer.
Saw online that they have a gluten free menu, which was the reason my family decided to come here. Got to the restaurant and found out that they do not have a printed out version. Spent 20 minutes on my phone to pull up the menu online only to find out that I originally saw the menu for the NASHVILLE location. They have different menus for each restaurant. We payed for our drinks and left. Felt like a bait and switch. Probably could have eaten but I don't like giving my money to a restaurant that makes me feel like I've been tricked. I wouldn't recommend this to anyone. gluten free or not. (only gave one star because I had to)
Nothing spectacular here. Same old, same Old fast food fare and gift shops. Not really much to eat. Burgers without buns and potato chips. Don't eat their nachos. They are not celiac friendly.
no gluten free menu even thoug the app and website claims it has one.
Wouldn't recommend coming here if you are looking for a lot of options. They offer gluten free buns but you can only have a plain cheeseburger because the rest include sauces that contain gluten. The service was horrible. When I asked to see the gluten free menu that they advertised the waitress wouldn't give it to me and rudely replied "All we have is gluten free buns and kettle chips." Also was given kettle chips with my meal instead of fries without being asked. I'm not celiac so I don't worry about cross contamination. Service was horrible, for was mediocre
Servers were great and understanding, I went for drinks and apps and she went and asked bar which margaritas were safe. Just two. I got the loaded nachos which were really good though were made from kettle cooked potato chips instead of tortilla, which worked fine for me.
Hamburger was good. Gluten free bun. Waitress was aware of celiac. The two main options were a nacho app. Or a hamburger variety .
Asked the waiter for gluten free options was told the volcano nachos were. Was never informed that the nachos would be made with lays potato chips. The nacho was horrible! The potato chips were not an adequate substitution and were rather nauseating in the meal. Have been to several margaritavilles and had an amazing experience and more options. Would give this one the lowest rating of them all.
Service was okay, they were busy. My husband did not get sick, and he has celiac. So that's good with me:)
Awesome place and atmosphere! Very knowledgable about gluten free, buns are the best gluten free ones I've had!
Great burger, good gluten free bun. Wish they had gluten free fries instead of just having to eat chips! Read more: http://glutenfreecarolinagirl.com/2014/08/11/eating-gluten-free-in-key-west/
No gluten free menu but very helpful and willing to check ingredients! I would highly recommend eating here. I had a delicious grilled chicken sandwich on a GF nun and a side salad with creamy Italian dressing.
Had the cheese burger and Volcano Nachos, both made gluten free. GF bun was surprisingly good and not hard like some you might buy at the store. Nachos used kettle chips instead of the tortilla chips. Overall, a solid GF option in Key West.
They DO NOT understand the concept of gluten free here. I ordered a grilled chicken sandwich on a gf bun. The waitress brought out a chicken breast topped with BBQ sauce (not gf) and onion straws (also not gf). When I brought it to her attention she came back with a new sandwich on the same bun soaked in BBQ sauce.
We only went in for nachos and margaritas but they had a decent gf menu and the food was good! No bad reactions so that's always a win.
celiac friendly and have separate gf menu but food was extremely sub par... we were very excited to go here but letdown at the bland mediocre food we were served
Gluten free nachos made with kettle chips on menu. Had the GF cheeseburger with a GF bun, pickle and kettle chips on the side. Staff friendly and gluten free aware! Would recommend for a good burger down in KW!
friendly staff, but the gluten free burger made me very nauseous after a few bites.
They refused to try to serve me food or drink. Unlike its counter part in City Walk (Orlando) which provides over 5 star Celiac service, this Key West location deserves 0 stars.
GF menu with gf buns/bread
Nachos as appetizer, many meal choices, and brownie sundae for dessert!
Bummed. We've had great experiences at the one in Universal Studios Orlando but this one was a disappointment. We'd previewed the online menu to get an idea of our order only to find they had a "brand-new menu!" The fact that their gf dishes are designated with a tiny wheat shaft is probably pretty telling. Oh well. Proceed with caution.
kudos to Margaritaville! Exceptional service to gluten-free people. I eat in very expensive restaurants and never has the chef come out to speak to me. I had a hamburger with the gluten-free bun and fries which came from a dedicated fryer. I also had a angry orchard beer which is gluten-free. Everything was delicious !
Excellent food. Dedicated fryer.
Great experience for Celiacs - good gf options, cook came out on his own to assure us that they take it seriously and change gloves, etc. Waiter was fun, too. The fish sandwich was good, but a little dry - ask for extra sauce. Or get catch of day.
absolutely wonderful experience eating here! i told the hostess upon our arrival that i had celiac and needed to be gluten free. she let our waiter know and he was just great. the manager even came to our table to make sure everything was okay and asking if we had any questions. the food was delicious (get the fish sandwich yummm!) and i am not sick :)) ps they have a dedicated fryer (but i wasn't feeling like fries so i had a salad)
We knew this was mostly a tourist place but went to have the legendary nachos. They were excellent. Disappointing was that even though it was a slow night (off season), the service was pretty slow and our waiter uninspired. The burgers were yummy and the GF bun was good. I would try it again.
Gf veggie burger on gf bun is terrific Fries are gluten free -IF you tell them you are celiac. Apparently they cannot use the salt from the kitchen (it's got something in it that makes the salt not gf?) but you can just salt them when they arrive at the table The table salt is regular sea salt If you are gf, they immediately bring the chef out to speak with you-they handle it very well Salads, meats, they have a dedicated gluten free menu and can make many items gf if you request AND they have a Gluten Free brownie!!! Fun atmosphere, right on then boardwalk Fun music, music videos, live bands and fun drinks
As soon as we told the server our son has Celiac's Disease he went and grabbed the cook to come to our table. The cook explained how everything was done and we felt very confident after that. My son has the burger with a GF bun as well as GF fries - he loved it! The cook also explained how they make the Volcano Nachos GF but we didnt order any. All in all a great experience!
Pretty good GF menu and they have a separate kitchen to avoid CC. Chef comes out to talk to you when ordering. Was disappointed that they no longer have fish and chips on the GF menu which I had read about in earlier reviews. I had the beef and chicken skewers with island rice and plantains. I eat Dairy Free as well as gluten free. Food was not the greatest, but still enjoyable and I didn't get sick, so we'll put this one in the W column!
Ate here on Christmas day and was told they are now serving onions rings and that the fryer was no longer safe for celiacs. Still enjoyed the chicken sandwich, but with a side salad instead of my usual order of fries. I asked the server to make sure the rest of the staff knew to warn customers of this latest, disappointing development.
GF menu at the front and when you inform the server you have an allergy they bring the chef out to talk with you. I have a shellfish allergy as well as being Celiac and the chef took good care of me. The fryer for French fries is a dedicated fryer, and the chef is very helpful. He brought my food out to me personally. I had the grouper sandwich and it was amazing!
Waiter & Chef were brilliant at listening to my gluten free requests & taking me seriously on cross contamination. Delicious grilled chicken & rice and my celiac daughter had the gluten free cheese burger in a gluten free bun & salad & fries done in a seperate clean frier! Safe place to eat. Thank you. 💞
I ate here Sunday with my family. I'm the only that has to eat gluten free they don't. I explained to my waitress that I have Celiac disease she told me after I place my order the chef would be out. The chef came out and they made my burger and French fries gluten free. Will be back.
Pleasantly surprised by the level of care taken with my food once I mentioned I have Celiac. I spoke with the manager who brought out their chef to detail how things are handled in the kitchen. Had the catch of the day (salmon), which was delicious!
We had a great experience here. Had the fish sandwich topped with coleslaw and great jalapeno tartar sauce. Typical Gluten-free bun but the fries were great. The fish was grilled but tasty and substantial! Staff was helpful and knowledgeable. Would return!
The waitress, Jessie was very helpful explaining the gluten sensitive features of the menu. They have dedicated fryers and segregated prep space. The manager came to the table and explained their food preparation procedures. The food tasted great.
We were happy to see they had a gluten free menu and had plenty of options. We got an order of the volcano nachos and I got the cheese burger in paradise on a gf bun. The nachos were HUGE and amazing! The burger was average but the fries (made in a separate fryer) were perfect! We left there so full I never wanted to eat again but I didn't get sick at all so mission accomplished!
Our first time eating here and we really enjoyed it! The atmosphere can be a bit noisy, as a heads up... choose your seating wisely. Menu-wise, they have dedicated gluten-free AND vegetarian menus! Such a plus. The green beans (vegetarian option) impressed us the most. Not overly salty or buttery, just a refreshingly balanced seasoning.
I recently visited Pigeon Forge and decided to try Margaritaville. We ended up going twice during our trip. Our waitress was very nice and seemed to know about the importance of Gluten free food. I had the cheeseburger in Paradise and never got sick. Except for eating too much. Our second visit was a little different. Our waiter was nice and seemed to know a little about gluten free but he told me that someone would come and talk to me. What I am guessing to be the kitchen manager or someone along those lines came out and said, "so we have a gluten allergy / someone with Celiac Disease over here?" I said yes. he said " well you have no need to worry, just sit back and relax and we will take care of you. I will personally bring your food to you." i said thank you and we waited for our food. the food came out great and once again I didn't get sick other than eating too much. I plan to return during my next trip.
Awesome selection and knowledgeable staff
Drunken shrimp skillet was very good! It came with gf bread and being able to dip it in the garlic butter sauce made me feel like a real person (I hope that makes sense) I also had the burger and fries, very good and even a gf dessert option that I'm currently too full to try but is a brownie and ice cream.
Fries are prepared in a dedicated fryer. Son didn't get sick. He had the burger with a gluten free bun & he said the bun was "decent" but was thrilled to be able to have fries!
I had the chicken sandwich and French fries. They use Udi's buns for the bread and they also have a dedicated fryer. They also said they have a separate kitchen area where they prep all of the gluten free food. The waitress was very knowledgable and very kind in answering in questions I had! The food was wonderful and I no sickness 😍😍
Had the grilled chicken sandwich. Best GF bun I've ever tasted, my partner was worried it wasn't GF it was that good. Our waiter Chris was very knowledgable and attentive, reassured me that he will have a word with the chef as I'm celiac. Loses one star as he came out and told me there was an issue with the fries and I couldn't have them, but I'm glad he let me know!
Enjoyed the GF grouper sandwich on a flavorful bun. Avocado and bacon accompanies the sandwich. gF fries too! I believe our server 'took care of me'.
good place for a burger or nachos. Has dedicated fryer for fries. Staff is very well trained. Loses a star for having an amazing dessert on the menu but not carried anymore. Talk to Wyndham scammers enough to get free drink ticket with 25 purchase Update: 2 out of 3 good experiences. third we got onion petal fragments all over food. Nobody knew how it happened but we got a comp meal...
Waitress was very helpful and understanding regarding my Celiac's disease. I ordered the Cheeseburger in Paradise on GF bun and fries. They use a dedicated fryer for the fries and they're always GF! It was very good and I felt "normal" being able to eat a bun with my burger!!! Recommend!
Two members of our party have Celiac. One ordered a gluten-free hamburger with fries and the other ordered a chicken Caesar salad. The gluten-free burger was prepared correctly however the salad came with croutons on it. The croutons were not gluten-free. The manager was sincere in his apology, however the damage was done. The manager did comp us a gluten-free brownie for the mistake. Aside from the croutons, the gf burger was good and so was the service.
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