Kelly's Roast Beef

16 ratings
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Sandwiches
Safety Rating
6 ratings

As rated by the community

595 Broadway
Saugus, MA 01906

Most Recent Reviews


Celiac

Overall Rating

Review


Absolutely delicious food. Unfortunately I am as sick as a dog after having their Reuben on a toasted gf bun.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


According to my friend who works there he said that the only item he wud trust is the clam chowder (without crackers). The chowder is really good. All the other sandwiches on gf buns could be cross contaminated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Burgers and Roast beef on quality GF bun. Only issue is conflicting info regarding fries. On one visit was told dedicated fryer for fries so no cross contamination issue. Next visit was told fries are GF but the haven't changed the oil and it is the same fryer used for fingers and onion rings...so I passed on fries. Lost my confidence in them.

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Sandwiches

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Seafood
  • Takeout

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More Reviews


Celiac

Overall Rating

Review


Im not sure how a place like this with a tiny cooking area could be safe. I shouldn’t have risked it and I got very sick after eating here.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Love Kelly’s lobsta gf toasted roll as well as their cheese steak. The staff are very knowledgeable about celiac and gf. It’s a great place to bring the family

Updated 5 years ago read full review

Overall Rating

Review


Small portions and very expensive. The food is also not very good.

Updated 6 years ago read full review

Overall Rating

Review


They offer GF buns. I got sick. Cross contamination on the grill.

Updated 7 years ago read full review

Overall Rating

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


The gluten free roll is fantastic! However, if you get chicken salad, be careful. We found a bone in ours, which is why my rating isn't higher.

Updated 8 years ago read full review

Overall Rating

Review


Ok, my experience at this Kelly's was much better! Delicious burger. I have not had one like that for such a long time. Probably the only fast food restaurant I have been to in many months. I wouldn't go anywhere else.

Updated 8 years ago read full review

Overall Rating

Review


Manager came over to explain the exact process of making sure it was gluten-free and not cross contaminated, and cashier was also very knowledgeable. Rarely have I felt so comfortable trusting a fast-food type restaurant to make safe food for me!

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


I agree with the other comments below. They called over for mgr help and I had the most delicious chicken salad sandwich!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


I had roast beef on gf bun, yum! They called the manager over to oversee the order which was reassuring since the register person was new. The manager was great!

Updated 10 years ago read full review

Overall Rating

Review


Gf Bun was greeeaaat!! Staff was very knowledgeable and friendly!!! Plus you can't beat the price.

Updated 10 years ago read full review

Overall Rating

Review


I have never had a problem here. If staff are unsure, they call over a manager. The gluten free rolls are really good (I like them way better than Udi's). I've even had the lobster roll on them. Not quite the same as a hot dog roll, but delicious just the same. Staff/managers have always been great about checking ingredient list when I want to try something new. They have a dedicated fryer for fries.

Updated 10 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


They have gluten free buns but they are awful quality. You pay a $1 upcharge on an already overpriced meal for the privilege of eating a dense, dry bun that overpowers everything on your sandwich.

Unless dropping $14 to have sand for lunch is your thing...avoid.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Everything can be made GF except the Mac and Cheese

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Symptomatic Celiac

Overall Rating

Review


I asked if they had gluten free buns and they did! The cashier asked if I had an allergy or if it was preference (I said allergy to make it easier rather than saying celiac) and they were very accommodating. Gluten free bun was very tasty

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We had two roast beef sandwiches on gluten free buns with extra sauce (which is also gf) and it was great. No cross contamination and my boyfriend feels totally fine today. Not sure about the fries or any of the other food! Just grateful I can still have Kelly’s!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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