Kelly's Roast Beef

5 recent ratings
$ β€’ Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Sandwiches
Safety Rating
5 ratings

As rated by the community

165 Endicott Street
Danvers, MA 01923

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


They have gluten free buns but they are awful quality. You pay a $1 upcharge on an already overpriced meal for the privilege of eating a dense, dry bun that overpowers everything on your sandwich.

Unless dropping $14 to have sand for lunch is your thing...avoid.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 7 months ago read full review

Symptomatic Celiac

Overall Rating

Review


I asked if they had gluten free buns and they did! The cashier asked if I had an allergy or if it was preference (I said allergy to make it easier rather than saying celiac) and they were very accommodating. Gluten free bun was very tasty

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


I will not go back. The lady at the counter knew just enough to carry a conversation about the gluten free items. I was told the roast beef and chicken were gluten free. I was told that the have a dedicated fryer for the fries. They told me they get special GF buns and that they are kept separate from other bread. They change their gloves and use a separate (but right next to) section to make the sandwiches. They use the same toppings from what I can tell.. She was seemingly nice until the moment I said, I'm sorry but I didn't see her change her gloves, did she? (I watched her clear the board of all the other orders before completing mine.) She literally would have to of been a ninja to do so... Her response was "She's worked her for 30 years, she changed her gloves... What do you just want your money back!". It was very rude. Working some place for 30 years doesn't mean she understands how cross contamination works or what gluten actually is. I ended up getting sick short after I left. So, this location is a hard pass due to the service.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Sandwiches

Categories

  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant

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More Reviews


Celiac

Overall Rating

Review


Gluten free rolls and a dedicated fryer if you mention a gluten allergy. Great lunch spot!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Order was wrong, but initially we chalked that up to a mask-obscured misunderstanding. My husband’s GF sandwich on GF bread was served with fries, which are CC, and no condiments were provided so I made three trips to the counter when I realized i was missing ketchup, then Mayo, then lemon. It was like a comedy of errors, but not funny. Roast beef was good but GF bun was dry, and fried clam bellies were bland and coating was gritty. Fries and onion rings were bland too. Oy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Was pleasantly surprised that any sandwich could be made gluten free. They are careful to toast bun with tinfoil and gave Mayo for me to put on myself. The bun was also really yummy! The girl taking my orders Roomate has celiac so she was very careful and knowledgeable!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 2 years ago read full review

Overall Rating

Review


Eat there all the time. Never got sick. Favorite is steak and cheese sub

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
Updated 3 years ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


I asked for gluten free options and the clerk said there was none. I asked for chowder, first the clerk said it wasn't gluten free so I looked for other things. the cook came running over offered me a gluten free list and chowder was on it. now worried about gluten I order something with a bun. the clerk asked if I wanted it toasted. I asked how they plan to not contaminate it. she had no answer I opted not to. my food came out on the same tray as my families with the chicken. fingers hanging in my dish. I spoke with mgmt. she apologized and gave me a giftcard to give them another chance.

Updated 6 years ago read full review

Overall Rating

Review


I ordered the Gluten free bun with roast beef. It's 6 hours later and I still feel great so I am happy :)

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Pretty good! Be careful of the fires though they sometimes have a different fryers ! The steak and cheese is great. Every restaurant has flour in the air. Especially a fried seafood place. But I've been eating here for years with celiac and been okay

Updated 7 years ago read full review

Overall Rating

Review


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Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


The first time we went, they said fries were safe. The second time, they told us that they were fried in the same fryer as non-gluten free foods. Make sure you ask before ordering them!

Updated 7 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Roast beef sandwich on grilled GF bun- best in New England! I've eaten at this location several times without incident. Highly recommended!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Excellent service, tasty gluten free buns and hotdog rolls available at NO UPCHARGE. Website has a full list of gluten free menu items. I'm full and happy. Needing to be gf is new to me :/ Thank you Kelly's for providing many options, I will be back!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


I was assured that the fryer is dedicated to fries. I enjoyed a burger on GF bun and fries for the first time in a long time. I did not feel bad at all and really expected to just from the richness of the food. Felt like a small miracle, a tasty one at that! Not something I would eat every week, but a nice treat once or twice a year.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Roast beef sandwich and coleslaw. Fries are not celiac safe. Gluten free bun, declined having it toasted. Explained very clearly how sensitive I am, still got sick. No good.

Celiac friendly?

No

Updated 9 years ago read full review

Symptomatic Celiac

Overall Rating

Review


A sandwich and fries like everyone else. Go figure! Highly recommended.

Updated 9 years ago read full review

Overall Rating

Review


Good roast beef sandwich. Service was great.

Updated 9 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Review


I had heard that Kelly's had a gluten free bun so I decided to check it out. Upon ordering gluten free, they ask if it is an allergy. Ordered a gluten free roast beef sandwich with fries. Great experience. Great food. Felt good after. Will definitely return.

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Everything can be made GF except the Mac and Cheese

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


Absolutely delicious food. Unfortunately I am as sick as a dog after having their Reuben on a toasted gf bun.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We had two roast beef sandwiches on gluten free buns with extra sauce (which is also gf) and it was great. No cross contamination and my boyfriend feels totally fine today. Not sure about the fries or any of the other food! Just grateful I can still have Kelly’s!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


According to my friend who works there he said that the only item he wud trust is the clam chowder (without crackers). The chowder is really good. All the other sandwiches on gf buns could be cross contaminated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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