I researched this restaurant and was excited to see that their menu listed items that are gluten free.
When my daughter and I arrived, we let the waitress know that we had Celiac Disease and she told us that it wouldn't be a problem, she'd be sure to let the kitchen know.
We placed our order, being sure only to select only items that had the GF next to the name.
The Tofu Fresh Rolls came out first. In the first bight I notice something crunchy, which made me nervous. I opened the roll and saw what looked like a fried cracker. I asked the waitress, and after checking with the kitchen she let us know that they were not gluten free.
Unfortunately, because of that single bite I was up sick all night.
I know that a lot of places roll their eyes when we tell them that we are gluten free. We try to only eat at places restaurant that reference they have gluten free options. Super disappointed in how the waitress, kitchen, & manager handled this matter.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
Multiple servers brushed off my explanation of celiac with the classic “no promises” line - don’t feel safe going back.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
Even things labeled “GF” on the menu, and boxes that come labeled “GF” from the restaurant, may have gluten cross-contamination. E.g., the wokked tofu is labeled GF on the menu but is fried in a fryer shared with breaded items (same for some vegetables). When this came to our attention we called the restaurant to ask what in our order was *actually* GF and they said nothing; they said “there’s a difference between gluten free and celiac” and that we should have called before placing the order. This seems unreasonable for a restaurant that labels items gluten free on the menu *and also* allowed us to check a “gluten allergy” box when ordering online. In any case, the one-star review is for misleading labeling; the food is delicious and they say there are things you *can* order GF—but not everything labeled GF on the menu.
— Not at all
— No gluten-free information on the menu
— Not Much
— Good
Most of the dishes can be prepared gluten free. It may not be safe for celiacs. But 3 in our party of 6 are gf and we ate there without incident. The food is very fresh and delicious. The lamb and the eggplant were our favorite dishes.