Gluten free menu is very limited but looks safe, the pasta was good. I like that they have a separate dedicated gluten free menu except when you order the waiter still asks "soup or salad" and the soups aren't listed in the gluten free menu and you have to remember to ask for no croutons on the salad. Attention to detail from the waiter would be nice but if you follow the menu you will be fine.
My husband and I live in Bend OR and recently visited the local Olive Garden in order to complete a gluten-free review on the facility. My husband, Dr. Jason Kremer, specializes in Celiac Disease and other gastrointestinal/autoimmune disorders and I (a celiac) specialize in providing nutritional guidance for those on a gluten-free diet. Here is our review of Olive Garden, (found on our website: http://www.bendwellnessdoctor.com/index.php?p=284199) Olive Garden - Bend OR Gluten-free menu- Was a gluten-free menu available? Yes. Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
After speaking with the server and explaining very very clearly what happens if I get sick and asked what precautions they take if a person has celiac disease. Seriously it was such an in depth convo about it I order and get my food. After a few bites I just knew it was NOT gluten free. When she came back and I asked her if it was gluten free she points to my dish and says oh that? No it's not. I was so angry. Angry because of how sick I get for about a month after. DO NOT go her if you have celiac disease.
no...the waiter had no knowledge of jow to handle a celiac patient. my food was brought out overcooked, so i sent it back and it came with different sides the 2nd time. By then it was too late and I had been glutened. I was sick within 15 minutes.
We didn't even eat because we sat there for over ten minutes with no server and looked at the menu that had ridiculous prices for almost everything. I can make good Gf pasta at home for $3, I'm not going to pay 13 just for pasta I can make at home and 17 for chicken and pasta!
hello i am employed i understand complains very important and you right and i will processed blow him anager all my boss that and i know health issues and if not you right email to firstname.lastname@example.org that district manager he is alfredo flores ok
Found a spaghetti noodle in my gluten free pasta. I'd specifically noted a gluten allergy. This actually happened to me at a California Olive Garden about 2 years ago, so there's clearly something wrong with the chain as a whole. Don't eat here if cross contamination makes you sick!!!
Went here in the hopes of having pasta. When I went there on the menu it wasn't a option. In fact I only had only a couple of options to eat period! Fish or steak or salad. Then they couldn't tell me if the dressing was gluten-free or not. That I found out at the store and it's not after reading the list!! Needless to say I paid for a over priced meal and left hungry. Very disappointing!!
Found regular pasta shells in my GF rotini. Throwing up before I even left. Won't trust them again.
I was so very disappointed to bring my family here to the Olive Garden in Waldorf to leave hungry because they had nothing for me to eat safely. I ordered the gluten free rotini with gluten free meat sauce and gluten free sausage. I requested the salad be gluten free. I was first informed they didn't have a gluten free dressing, then that they only had oil and were out of vinegar. So I requested to just take it home so I could eat it with dressing there. Then the waiter came back and told me that even though the items indicated they were gluten free, the chef indicated they weren't. Disappointed is not even the word. We asked to cancel our order and be charged for the salad and breadsticks my family ordered.
My gluten free rotini was hiding a handful of regular pasta shells - probably in the sauce since it wasn't in my mother-in-laws dish. The waiter was nice, but I didn't notice it before I took a few bites. Bummer. I asked them to check the sauce, not sure if he listened.
I didn't feel right after eating there but nothing too horrible. The waiter told me their only GF salad dressing was their house dressing. The company states that they can't guarantee it's GF because it's made in a separate facility that they don't know whether they process wheat or not....
I was so excited to hear they had GF! Got there to find their only real options are slim to none, so I opted for spaghetti with meat sauce.Our waiter was not well educated on GF at all, they told me the meat sauce wasn't GF, at which point I noted it was on their GF menu. After confirming, they advised it was, and came out and said they didn't have enough GF noodles for an entire meal, and offered a "smaller than dinner size" portion. If my family wasn't excited about their choices I would've got up and left. I got a child size portion (if that) of pasta, and was hungry when I got home. Won't go back.
my daughter is recently diagnosed Celiac and went to this restaurant for her highschool homecoming dinner. the server was the server was completely the manager challenged her as to whether this was a choice or an allergy! Over an hour after a meal containing gluten came out she was told that her state was still frozen.
I have been to many Olive Gardens and have ordered gluten-free Rotini for my gluten-free allergies and I haven't had issues. This time, after eating almost half the Rotini I noticed a spaghetti noodle. I asked the waitress, a manager came out and said the kitchen wasn't aware of gluten allergies. She wrote a report and gave me a new bowl of Rotini which was a whole different color than the first bowl. I wasn't hungry any more!! What really bothered me was when the manager said that hopefully that one noodle won't bother me! I wish she knew how I feel two days later (and most likely the next week).
I ordered a chicken pasta dish, they served it with breaded pasta despite me asking for gl free. when I asked them to fix it they took my food back to the kitchen, picked the chicken off the plate, let it sit for 10mins & brought it back to me. never going there again
Having a severe allergy to gluten I have always been extremely careful where I ate. When I called the Olive Garden in Jonesboro I asked them if there was any chance of cross contamination, they told me no and told me they took that extremely serious. Five mins after starting to eat my gluten free dish I started having seizures. Come to find out they cooked the gluten free pasta in the same water as the wheat pasta! I would give 0 stars if possible. The one in Little Rock was amazing I had no problems with the EXACT same dish only four days prior to eating in Jonesboro. So if you have any sensitivity to gluten DO NOT eat at OG in Jonesboro!
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