Gluten free menu is very limited but looks safe, the pasta was good. I like that they have a separate dedicated gluten free menu except when you order the waiter still asks "soup or salad" and the soups aren't listed in the gluten free menu and you have to remember to ask for no croutons on the salad. Attention to detail from the waiter would be nice but if you follow the menu you will be fine.
My husband and I live in Bend OR and recently visited the local Olive Garden in order to complete a gluten-free review on the facility. My husband, Dr. Jason Kremer, specializes in Celiac Disease and other gastrointestinal/autoimmune disorders and I (a celiac) specialize in providing nutritional guidance for those on a gluten-free diet. Here is our review of Olive Garden, (found on our website: http://www.bendwellnessdoctor.com/index.php?p=284199) Olive Garden - Bend OR Gluten-free menu- Was a gluten-free menu available? Yes. Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
I had a good experience with a waitress (Kay or Tay? Can't quite remember) she was extremely helpful! The gluten free menu is limited but at least there is one!
Found regular pasta in my gluten free dish. My son, who is celiac, did ok, but I made him stop eating after a couple bites because of my discovery. He did report a headache for the night.
I ordered the GF Pasta, the waiter asked me if it was an allergy or preference. I told him explicitly that is was a severe allergy with very quick reaction time. He told me he would relay it to the kitchen. When my plate came my GF Pasta was mixed with regular pasta shells. (They only offer 1 type of pasta GF so I know the other types of noodles were not GF). Unfortunately I did not see this until I had eaten part of it. I will not go to Olive Garden anymore. This was too close of a call.
I was highly disappointed in both my service and food. Our waitress did not know there was a difference between "rotini" and "gluten-free rotini," thus resulting in an allergic reaction. I was disappointed with both the number and quality of choices offered for those with a gluten allergy. Very few choices and they were of poor quality.
I gave them 1 start for having a gluten free menu. When we ordered from it, citing allergies, our server rolled her eyes and became very impatient. She served us the regular version of a gluten free menu item, which resulted in a severe reaction. There may be some individuals in the restaurant that are helpful, but it is much more likely you will get a server that doesn't understand or care. Eat gluten free at this Olive Garden with extreme caution. We won't be back.
I just ate here for the first time since I learned I have a gluten allergy. I was half way through eating my food (gluten free rotini with meat sauce) when I found a piece of ziti pasta (that would be the gluten-full type). I would not trust this restaurant. The manager was extremely apologetic and sincerely upset, but I would never trust the cooks. Take caution if you have an allergy.
We went to Olive Garden because they have a gf menu but an order of gf pasta for one of our party of four with celiac came out and tasted good until she discovered a wheat pasta noodle in the dish. Manager and waiter were very apologetic but I would never trust this restaurant agan.
Olive Garden is a great restaurant! I love their food, but ever sense I started gluten free I can't eat the breadsticks, or pasta that I always used to eat there. I think Olive Garden is very great but I think they should make gluten free bread and pasta for gluten free diets. They need a gluten free, separate menu
Lack of options and flavor. They haven't changed their gf menu at all over three years! Super expensive for tasteless food. I have celiac disease and all it does is just reminds of what I can't eat. This isn't some fad diet to me it's a lifestyle so if your going to offer it, then offer edible food. It's like they could care less.
I would not recommend this particular restaurant. We have eaten at other Olive Garden restaurants without a problem. Unfortunately, my daughter started feeling the effects of gluten before we even got home (neuropathy in her legs and upset stomach). I called the manager at the time & they were very apologetic. We believe the waitstaff was new and "took off" the croutons from the salad instead of getting a new one. It is likely a training issue & may have been fixed. My daughter refuses to eat there now for obvious reasons.
About 7 or 8 choices
Found a piece of regular spaghetti in my GF pasta dish. This was after the manager had told me that she would make sure it was prepared correctly. I got so sick!! A month later, my daughter, who does not have celiac, ordered the same thing and she also had a piece of regular spaghetti in her GF pasta dish. DO NOT RECOMMEND THIS PLACE, IF YOU HAVE CELIAC OR A SEVERE ALLERGY!
My mom and I both have Celiac Disease. We ordered a GF salad and it looked alright until we got to the bottom of the serving bowl where there was a crouton. Mistakes happen. They brought us a new salad and everything was fine. Then we requested a refill and again there was a crouton at the bottom. Unfortunately, this time my mom ate some before she found it. The waitress and manager were very apologetic and promised to make sure the people in back are more aware of how serious Celiac Disease is and comped our meal. I just hope my mom doesn't get sick. 5 stars for service but 0 for safety, which weighs more in my opinion.
decent selections, some waiters and waitresses are not as knowledgeable as they could be..but when my meal was contaminated with a side that I didn't order and was not gluten free, the manager introduced herself and genuinely apologized and had the issue properly corrected.
Pros: They have a gluten free menu. Cons: Not very knowledgeable about gluten free. They didn't have any gluten free desserts, breadsticks, and few pasta options. Also had a bit of an attitude and simply not celiac friendly. Pasta was okay, but not spectacular. Definitely better options out there.
This place was absolutely horrendous, in terms of GF knowledge/sensitivity and service in general. Both the host and server were very rude and condescending when I asked for a GF menu for both myself and my friend. I also have a bad wheat allergy, and tried to make sure both of them knew I couldn't have bread anywhere near me. My friend ordered the house salad for an appetizer without croutons. They just picked them out, and left one behind, which I found. I had to leave the restaurant in a hurry because I hadn't brought my allergy medication inside with me, and the entire time the server and manager were trying to get me to stay and make it worse! Just because they have a GF menu doesn't mean they are willing to be understanding for your needs!
I had gf pasta/sauce and added chicken. it was really good! They had an electronic Tablet that can help you select allergens/food choices. waitress also brought a binder listing allergens. After years of getting sick from eating at restaurants, its nice to dine with family and feel well. They didn't have a lot of choices but they do have several. I'd recommend!
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