Gluten free menu is very limited but looks safe, the pasta was good. I like that they have a separate dedicated gluten free menu except when you order the waiter still asks "soup or salad" and the soups aren't listed in the gluten free menu and you have to remember to ask for no croutons on the salad. Attention to detail from the waiter would be nice but if you follow the menu you will be fine.
My husband and I live in Bend OR and recently visited the local Olive Garden in order to complete a gluten-free review on the facility. My husband, Dr. Jason Kremer, specializes in Celiac Disease and other gastrointestinal/autoimmune disorders and I (a celiac) specialize in providing nutritional guidance for those on a gluten-free diet. Here is our review of Olive Garden, (found on our website: http://www.bendwellnessdoctor.com/index.php?p=284199) Olive Garden - Bend OR Gluten-free menu- Was a gluten-free menu available? Yes. Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
The gluten free menu is two items, a house salad without croutons and a gluten free paste with the choice of a meat sauce or marina sauce. No gluten free appetizers of desserts. They have tons of pasta sauces but they only allow these two choices. They do not prepare gluten free dishes in a separate area so cross contamination is a very high risk
I am celiac. I have eaten at this location quite often without any problem. Always get the salad and the pasta with meat sauce. They bring the salad dressing in the to-go packets to avoid cc which is nice. They seem to really understand when I question them about preparation etc. every visit I doublecheck that the pasta is cooked in its own water and has its own strainer. They never look at me funny when I ask.
I wish I could give this place 0 stars! Apparently if a manager doesn't come to acknowledge that you have a good allergy, they didn't take you seriously. If they didn't take you seriously they use the same water and strainer = gluten pasta getting mixed in. Don't even get me started on the lack of flavor!
It was made clear on the menu that they couldn't guarantee everything to be completely gluten-free. Our server was very good about asking what I could or couldn't eat after I ordered the gluten-free rotini. He asked if it was alright to put croutons on the salad and, when we were done, asked if it was alright to put my box with the rest of the food.
I ate here twice on my vacation and discovered regular pasta shells in my dish both times. I did not alert anyone the first time as mistakes do happen, but when it happened a second time I alerted the manager. She was appalled and assured me they would make changes in the kitchen, alert senior management, she covered my entire bill and gave me a gift card (in hopes I'd return). I do believe they were genuine in making changes, and hopefully in the future this location will be safe for allergies.
I just recently ate at this location. My gf rotini was contaminated with spaghetti. The waitress was apologetic and they made me a new meal. She said a manager would come talk to me, but no one did. I got sick from the cross contamination and will not eat there again.
The waitress had no idea what GLUTEN even was. Ordered my salad with no croutons and found some. When I asked for the manager he acted like it was no big deal. He told my 10 yr old who has celiac that it's ok sweetie you will be OK. That was not OK with me. She was so miserable the rest of the night. We will not be back.
GF Menu was limited but after prompting waitress was able to order GF Pasta Marinara with Italian Sausage. The salad arrived without croutons (as ordered) with dressing on the side but without any notice that the dressing was NOT GF. I had to ask for GF dressing which took 10 minutes to get. Meal was tasty and I did not get glutenned. Special care must be taken when ordering from the unprepared wait staff.
They are very accommodating with an electronic allergen menu. The Gluten Free pasta was good but because I am also lactose intolerant I was very limited to what it goes with. I went the basic meat sauce and it was better than nothing. Tasted better warmed over with a little basil and feta cheese added. Just don't forget to omit the crouton in the salad.
They now have a "gluten sensitive" menu. But they have a note that anything fried or grilled has a higher chance of being contaminated....but they still list them all on the allergy menu?? The waitress didn't know or understand anything about the gluten "sensitive" items. I asked if the pasta is at least cooked in separate water from the regular pasta and she said "Probably". I asked for salad with no croutons per their menu, but asked for the to go cups of dressing because they are sealed and there's less of a chance for contamination and she acted like it was the end of the world to do such a thing and that she had to "check" to see if they even had any. Not the best experience and I most likely will NOT return .
Normally I have a great experience here, but not tonight. I gave it 3 stars cause normally they are wonderful. I was not given my gf noodles. I asked the server to verify they were correct, because they didn't look like my usual (they were a different type) and she assured me they were. I thought they got in new pasta. I get the receipt and she didn't even ring it up gluten free. I called and talked to a manger when I started to get sick. Lots of confusion on his part on what a reaction to gluten is. I got an apology, a promise to educate the server and I get to pick up a gift card. Not worth it for how I feel!
Amazing service. Waitress knew EXACTLY what to do for gluten free. Half hour later and no attack and my attacks always show up sooner. I feel great. Waitress definitely knew about gluten issues. Confirmed about gluten free foods instantly and knowledgely. She never offered anything with gluten in it to me and even stopped herself from asking "soup or salad" and changed it to "salad without croutons?". Said salad had no crouton crumbs or anything else. She put croutons on the side for the rest of the people at my table. There's unfortunately only a small gluten free menu, but what I had wasn't bad. I got the GF rotini pasta with chicken. Tasted very similar to regular pasta. Noodles were a little but overcooked, but it wasn't bad and understandable for cooks who aren't GF themselves. Barely a complaint because the dish really was good. I wish I knew the waitress's name because she was so great! Gah, they should wear name tags because she should handle all gluten sensitivity orders. I wish this was how all servers acted. Would make life so much easier. Definitely one of the most positive experiences I've had. Oh, and cross-contamination does not seem to be an issue! I get symptoms when it's cook in the same pot, but this definitely wasn't.
There is a very small gluten free menu. I got the G free rotini and primavera sauce with grilled shrimp. Very tasty but the first time I broke out in hives. The second time I felt okay. I wonder if they boil pastas separately or not. I think cross contamination risk is high here.
my husband and I and my granddaughter went to Olive Garden for lunch one day and we told her our waitress that she that my husband was gluten how to eat gluten free food would like to gluten free menu so my husband precedes to order a salad with dressing on the side no croutons on his salad when she brought back the salads she did not take the croutons off my husband salad and we told her he could not eat them so she took it back took the croutons off and come back with the same salad I don't suggest you eat at Olive Garden if you are gluten-free not a good idea
overcooked salmon, poor gf awareness. pushy staff
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