Gluten free menu is very limited but looks safe, the pasta was good. I like that they have a separate dedicated gluten free menu except when you order the waiter still asks "soup or salad" and the soups aren't listed in the gluten free menu and you have to remember to ask for no croutons on the salad. Attention to detail from the waiter would be nice but if you follow the menu you will be fine.
My husband and I live in Bend OR and recently visited the local Olive Garden in order to complete a gluten-free review on the facility. My husband, Dr. Jason Kremer, specializes in Celiac Disease and other gastrointestinal/autoimmune disorders and I (a celiac) specialize in providing nutritional guidance for those on a gluten-free diet. Here is our review of Olive Garden, (found on our website: http://www.bendwellnessdoctor.com/index.php?p=284199) Olive Garden - Bend OR Gluten-free menu- Was a gluten-free menu available? Yes. Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
I have eaten at Olive Garden successfully, just not this location. My daughter and I ordered dishes with gluten free rotini. Her kids meal showed up and she was eating it before I realized that it was actually the cavatappi pasta which is definitely glutinous. I was eating my shrimp scampi with gf rotini when I found angel hair pasta mixed throughout!! I'm not sure what they are doing in the kitchen but it is definitely not a safe place to eat. That said, the manager was extremely apologetic and comped our meals and then personally fixed a fresh plate for my daughter which is why they got a second star. Hopefully, they will take more care in the future but I don't think we'll be back.
While there are gluten free options, they are very limited; salad, gf rotini with either marinara or meat sauce, a steak dish and a salmon dish. There is are also kid options, but not many more than three. The national website boasts more gf options than what is actually available at this location. There is a disclaimer that they cannot guarantee against cross contamination.
Every single time I've eaten here I've been glutened. The staff is uneducated about Celiac-friendliness and there's cross contamination in the kitchen. I was served salad with croutons even though requested it without and staff seemed annoyed that I asked for a new salad. Would not recommend if you have Celiacs Disease, too much stress and you end up glutened anyway.
I ordered off the gluten free menu. When my food came it was clearly regular noodles & bread crumbs on my chicken. The server took it back but then came back to question me as if they didn't offer that dish as gluten free. A few minutes later the manager came over to apologize and said they had just updated the GF menu and it was a new dish (that nobody seemed to be trained on). They brought me out the GF noodles right away but I had to wait a really long time for the chicken while my family was already finished with their dinners. Pretty soon after I had a reaction. Not full on - but definitely some sort of cross contamination. This particular location does not seem to take good allergies seriously. I would not recommend.
Really tasty gluten free rotini. 4 gluten-free sauces and a couple of toppings. Pasta is cooked in kettle separate from other pastas and then added directly to saute pan, per company website. Aside from the pasta, there is also a separate "gluten sensitive" menu that is not appropriate if you have celiac disease. Server was very sensitive to my questions since this was my first meal out since being diagnosed and still healing.
Ordered gluten free pasta, sauce, and shrimp. Ate some of my "safe" pasta and found a gnocchi pasta in my bowl. Manager said I'd be fine because they were cooked in separate water. He obviously doesn't understand celiac. It was rolling around in my bowl contaminating my entire plate. I also had to pay full price for being glutened. The manager just simply said to call him if I got sick. IF I got sick. ugh...
I went here for a family member birthday celebration. I ordered the grilled chicken parmigiana. I requested no pasta, because I couldn't trust that it would truly be gluten free. They brought the dish with the pasta anyway. The waitress assured me it was gluten free and cooked entirely separate. I chose to try it. Still hesitated, until the manager came to tell me it was cooked correctly, they were serious about cooking safe, and he understood because he had a good friend who was celiac. They went the extra mile. A pleasant experience, food good.
I agree that the menu is pitiful. I ordered the only thing I could as a Celiac the pasta with chicken. A month later I am still sick. I will not eat here ever again. Outback Steakhouse down the road is great and I have eaten there numerous times and NEVER got sick. If you are a Celiac avoid Olive Garden! Go to Outback (they have better service as well)
Something so wrong in the kitchen. Three times now I've gone and ordered gf pasta and find remnants of whole wheat (not gf) pasta in the mix. The manager went and checked and said she watched them boil when recooking a batch. I think they reuse pots or colander and don't wash them. I understand it is not guaranteed against cross-contamination, but actually finding noodles mixed is completely and easily avoidable. Don't eat here.
After speaking with the server and explaining very very clearly what happens if I get sick and asked what precautions they take if a person has celiac disease. Seriously it was such an in depth convo about it I order and get my food. After a few bites I just knew it was NOT gluten free. When she came back and I asked her if it was gluten free she points to my dish and says oh that? No it's not. I was so angry. Angry because of how sick I get for about a month after. DO NOT go her if you have celiac disease.
no...the waiter had no knowledge of jow to handle a celiac patient. my food was brought out overcooked, so i sent it back and it came with different sides the 2nd time. By then it was too late and I had been glutened. I was sick within 15 minutes.
We didn't even eat because we sat there for over ten minutes with no server and looked at the menu that had ridiculous prices for almost everything. I can make good Gf pasta at home for $3, I'm not going to pay 13 just for pasta I can make at home and 17 for chicken and pasta!
hello i am employed i understand complains very important and you right and i will processed blow him anager all my boss that and i know health issues and if not you right email to firstname.lastname@example.org that district manager he is alfredo flores ok
Found a spaghetti noodle in my gluten free pasta. I'd specifically noted a gluten allergy. This actually happened to me at a California Olive Garden about 2 years ago, so there's clearly something wrong with the chain as a whole. Don't eat here if cross contamination makes you sick!!!
Went here in the hopes of having pasta. When I went there on the menu it wasn't a option. In fact I only had only a couple of options to eat period! Fish or steak or salad. Then they couldn't tell me if the dressing was gluten-free or not. That I found out at the store and it's not after reading the list!! Needless to say I paid for a over priced meal and left hungry. Very disappointing!!
Found regular pasta shells in my GF rotini. Throwing up before I even left. Won't trust them again.
I was so very disappointed to bring my family here to the Olive Garden in Waldorf to leave hungry because they had nothing for me to eat safely. I ordered the gluten free rotini with gluten free meat sauce and gluten free sausage. I requested the salad be gluten free. I was first informed they didn't have a gluten free dressing, then that they only had oil and were out of vinegar. So I requested to just take it home so I could eat it with dressing there. Then the waiter came back and told me that even though the items indicated they were gluten free, the chef indicated they weren't. Disappointed is not even the word. We asked to cancel our order and be charged for the salad and breadsticks my family ordered.
My gluten free rotini was hiding a handful of regular pasta shells - probably in the sauce since it wasn't in my mother-in-laws dish. The waiter was nice, but I didn't notice it before I took a few bites. Bummer. I asked them to check the sauce, not sure if he listened.
I didn't feel right after eating there but nothing too horrible. The waiter told me their only GF salad dressing was their house dressing. The company states that they can't guarantee it's GF because it's made in a separate facility that they don't know whether they process wheat or not....
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