Gluten free menu is very limited but looks safe, the pasta was good. I like that they have a separate dedicated gluten free menu except when you order the waiter still asks "soup or salad" and the soups aren't listed in the gluten free menu and you have to remember to ask for no croutons on the salad. Attention to detail from the waiter would be nice but if you follow the menu you will be fine.
My husband and I live in Bend OR and recently visited the local Olive Garden in order to complete a gluten-free review on the facility. My husband, Dr. Jason Kremer, specializes in Celiac Disease and other gastrointestinal/autoimmune disorders and I (a celiac) specialize in providing nutritional guidance for those on a gluten-free diet. Here is our review of Olive Garden, (found on our website: http://www.bendwellnessdoctor.com/index.php?p=284199) Olive Garden - Bend OR Gluten-free menu- Was a gluten-free menu available? Yes. Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
my daughter is recently diagnosed Celiac and went to this restaurant for her highschool homecoming dinner. the server was the server was completely the manager challenged her as to whether this was a choice or an allergy! Over an hour after a meal containing gluten came out she was told that her state was still frozen.
I have been to many Olive Gardens and have ordered gluten-free Rotini for my gluten-free allergies and I haven't had issues. This time, after eating almost half the Rotini I noticed a spaghetti noodle. I asked the waitress, a manager came out and said the kitchen wasn't aware of gluten allergies. She wrote a report and gave me a new bowl of Rotini which was a whole different color than the first bowl. I wasn't hungry any more!! What really bothered me was when the manager said that hopefully that one noodle won't bother me! I wish she knew how I feel two days later (and most likely the next week).
I ordered a chicken pasta dish, they served it with breaded pasta despite me asking for gl free. when I asked them to fix it they took my food back to the kitchen, picked the chicken off the plate, let it sit for 10mins & brought it back to me. never going there again
Having a severe allergy to gluten I have always been extremely careful where I ate. When I called the Olive Garden in Jonesboro I asked them if there was any chance of cross contamination, they told me no and told me they took that extremely serious. Five mins after starting to eat my gluten free dish I started having seizures. Come to find out they cooked the gluten free pasta in the same water as the wheat pasta! I would give 0 stars if possible. The one in Little Rock was amazing I had no problems with the EXACT same dish only four days prior to eating in Jonesboro. So if you have any sensitivity to gluten DO NOT eat at OG in Jonesboro!
I ordered gf pasta . waiter brought it out and said it was gf pasta I reluctantly ate a few bites. He then came out said Sorry that pasta has Gluten in it. I will bring out gf. He then brought out the pasta with the attitude whoops messed up your diet oh well. I am gluten senitive. This is a big deal not life threatening but I would be in pain needlessly. Don't try this one . I feel Noone was aware of allergies. Grrrrrr.
We were there the 11th for our anniversary and just diagnosed with celiac disease. I ordered their sirloin and let them know I was on a strict gluten free diet. Our server checked with the cook and assured us it would not be a problem. Everything was delicious and I did not get gluten. The only difference from the menu description was the parm crusted zucchini, don't know what they did to it but it was absolutely devine. I may not be able to get an inexpensive meal but it is well worth.
DO NOT EAT HERE. NOT SAFE. I always ask if they cook the pasta in fresh water. The first time I ate here, they assured me that the gluten-free pasta was not cooked in the same water as the regular pasta. I got sick, but attributed it to something else. I am in the restaurant right now, and I have confirmed with the manager that the GF pasta is cooked in the same water and cookers as the regular pasta. The manager knows that this causes cross-contact and doesn't care. IT IS NOT SAFE TO EAT HERE.
Ate here with 2 celiacs. GF menu. Waiter seemed educated but not sure about kitchen. Nobody seemed to get sick. The sauces are prepared for the day and GF items just use same sauce. Would be so easy to have sauce ladle to touch Gluten pasta and contaminate the whole batch! If cannot have sauce then not much else on menu. One of my celiac children tried pasta and other tried salad. Make sure to ask questions. We will not be returning.
horrible. cold stale noodles with so little sauce and chicken that tasted like they stuck it in the microwave to heat it back up. save ur money dont bother with this olive garden
The staff were very knowledgeable and the manager came to talk to us to make sure we felt comfortable with the preparation of the food. I gave it 2 stars, however, because the options on the menu are very limited. The only thing that can be prepared celiac friendly is the gf pasta with either marinara or meat sauce.
Terrible gluten free menu. Barely any choices, and the ones you get are lacking in flavor. The staff is never knowledgeable about their gluten free menu. I have tried it a few times because my family loves the restaurant and they can eat gluten. I hate going there!
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