Outback Steakhouse

Awful experience. The wait staff appeared to be knowledgeable about gluten, but then brought out my salad with croutons. I asked them to remake it and how important it was that they not simply remove the croutons, but was met with confusion and attitude. I would not eat the remade food because I was not confident in staying safe. Sleep of other mistakes on regular orders in our party heavily contributed to my uneasiness. This place is super busy, and the wait staff doesn't listen carefully - beware!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

very good, didn’t even bring out bread for the other members at the table until we asked. food was good.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout
• Offers delivery
• Offers online ordering

Had a very nice meal here a couple of nights ago, they have quite an extensive GF menu so you don’t feel like you’re missing out. waiter himself admitted he wasn’t knowledgable about what was gluten free but he was careful to put my meal through following their procedures and my food was brought out separately to the rest of my party by a manager. One star knocked off because of the waiters limited knowledge but overall they know enough to keep you safe.

Celiac friendly?

Yes

awesome people and awesome food! had knowledge about celiac disease and glutenfree food and great choices from their separate glutenfree menu. Also for kids there were multiple options and for dessert they count a kids price for our 4 year old son with celiac disease although it was a customized dessert in stead of a standard kids dessert. lovely staff too, highly recommend this place

Celiac friendly?

Yes

Gluten free menu, with many options. Waiter Thomas c. took allergies seriously, and celiac meals were brought out separately. Did not get sick. Meal was delicious.

Celiac friendly?

Yes

My son brought me here while we were visiting Orlando for a concert. It was literally a magical experience. Our server was amazing and took great care with my gluten free order. The manager, Jason, helped to make it a really special nice. He made sure my birthday dessert was gluten free and was so gracious to my son and I, we were both very impressed. Highly recommend!!

Staff were excellent knew what I could have that was gluten free meal was excellent

Celiac friendly?

Yes

Great gluten free menu ranging from steaks and salads to starters and puddings, very well recommended, plus all the staff are very knowledgable

Celiac friendly?

Yes

Glutenfree menu with a lot of options. My daughter really appricheated the food!

Owner came out. Very aware. Good food, good service.

Food was great. Very celiac aware with lots of options. Service great. But holy mold in the ceiling vents!! Really freaked us out.

Celiac friendly?

Yes

Had steak and shrimp with a salad and.. dessert.. never do I have dessert.. absolutely fantastic.. owner came over and talked to us about the steps he has taken to be celiac friendly.. it was nice to be comfortable ordering dinner.. they have a gluten free menu , you will need a regular menu for the prices but well worth it..

Celiac friendly?

Yes

LOVED! Great GF meanu. Just need to request it. The prime rib was not listed on the GF menu, but it is GF and that is what I ordered! It was fantastic!

Best dinner so far, great choices and food was awesome !! Going back again

Celiac friendly?

Yes

Excellent service, gf knowledge, 8 year old celiac daughter thrilled with her filet Mignon and baked potato.... No room for dessert!

Celiac friendly?

Yes

I was very stressed about our vacation to Orlando do to all 4 of my kids having celiac and corn issues. We ate 4 times at this restaurant because they were so great!! They made our vacation the best it could have been!! One very happy mom!!

Celiac friendly?

Yes

Great experience at this restaurant! My husband, mother in law, and I ordered off of the gluten free menu. There were a lot of options to eat, and our waitress assured us it would be marked on our ticket and our meals would be prepared in a separate area and brought out separately. Food was great and no cross contamination issues for me!

WOW. Not normally "chain restaurant people," we came here because our GF son (severe allergy) really wanted a burger. My husband and I are also GF (highly sensitive). After an exhausting day at Discovery Cove AND Sea World, we were so thrilled to be accommodated SO well. Our server was VERY friendly and helpful. Most impressive was the owner, Chris, who came to our table multiple times - before ordering, while making our food with a question, and after we received it to make sure everything was ok. Everything was prepared and brought out separately from our non-GF son's food, and they even cooked our GF son's burger in foil to prevent cross contamination on the grill. EXCELLENT meal and SUPER accommodating staff and owner. GREAT MEAL...a wonderfully stress-free way to end a long (but fun) day!!! Special thanks to Chris, and Kat, our server!!! They were fantastic! :-)

Great menu, knowledgable. Food was great.

They were so helpful and the best service I have ever received! Lots of g/f options even a brownie!!!!

AMAZING! My husband and I ordered out and I put on my order celiac just to give them a heads up since I did order a salad and a couple items that could come in contact with gluten. They went above and beyond! They not only made sure that nothing with gluten was on or near my food, they packed my items in one bag and marked it with an allergy note and then packed my husbands items separately and when they brought out our food they even double checked that everything was okay that was in the bag!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

ordered from the gluten-free menu (filet mignon & lobster, a house salad w/ no croutons and mashed potatoes). house salad came with crouton crumbs on it. when i asked a waiter if they could fix it for me and i pointed out the crumbs and how it looked like the croutons were put on and taken off, they tried telling me that the workers change their gloves every salad and that they "didn't do that", but they brought a new one anyway. the owner even came over and said the same thing. did not feel safe at all eating here. the lobster was really good but i was pretty upset with the salad experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I love Outback. It was one of the few places I could go and eat and not worry about being “Glutened”, then there was a change in management. They hired some new staff as well. I never had to test my food because I KNEW the food was safe. A couple of weeks ago we went in with the whole family and I ordered my go to, The Alice Springs Chicken, which is supposed to be gluten free, (period). I ordered a salad, (no chives tomatoes or croutons) with Honey Mustard and a Baked Potato (without chives). I ate almost a quarter of the chicken when my stomach started hurting really bad. I stopped eating it. I thought I was crazy. I took one more bite and confirmed it, what I already knew, it had gluten in it. I was in pain at this point. I didn’t say anything I asked for a To Go box and took it home so I could test it in my Nima. I never used to even take it in Outback because I had never had a problem in there before. By the time I got home I was in excruciating pain. I tested the chicken and it had gluten in it. I called them. i spoke to the Manager. I told them I didn’t want anything from them I just wanted them to know so they could fix whatever happened so it didn’t happen again because I loved eating there. I just wanted to be able to eat there and not get sick. They apologized, she said she had no idea what had happened. It should have been gluten free. She said the waitress noted I had a gluten allergy. That it was cooked properly. She said they even cook the Alice Springs Chicken on tin foil so it isn’t contaminated. (Apparently something didn’t go correctly…) She said another higher manager was going to call me the next day but no one ever did.

We went back a couple of weeks later. I ordered the same thing. I took my Nima with me this time. It tested without any Gluten in it. I was able to eat. I did not get sick. However, it was a different waitress and it was a different night of the week. I am not sure if that is the problem or not, but it seems like the ONLY similarity between the Glutened meals.

We went again On a Monday and two of my items came out wrong. The Alice Springs Chicken tested positive for Gluten. I took the onions off of my salad and ate it anyways. I didn’t send the potato back and I was brought a new one without onions. But, I am currently sitting here in horrible pain because something I ate had gluten in it. It wasn’t the chicken because I didn’t eat it. I didn’t test the salad, dressing, or the baked potato. We had the same waitress that we had the last time it happened and it was the same night of the week. I am sorry for the long post BUT if I am able to save ONE person from going through what I am going through right now then it was worth sitting here and typing all of this up. If you don’t have a NIMA then DO NOT GO EAT HERE. It is not safe enough anymore unfortunately. I’m sorry only gets you so far. They did offer to recook my food but I declined. I didn’t want to waste another capsule because I can’t get anymore right now. She said that she would remove my meal from our ticket then. We did ask if they had cooked the chicken on a piece of tin foil because apparently that is how they keep it gluten free. She said she thought so. If you read all the way to here then take it for what you will but know this. There is a 50/50 shot that you WILL be Glutened. It sucks because it was one a handful of places that was safe to eat. Plus The Alice Springs Chicken was my absolute favorite meal…..If you do go make sure you test your food before you consume it. I ALMOST ate my chicken tonight because the first capsule I used came out inconclusive. I think I put to big of a piece in it. I didn’t want to waste another capsule AND I was STARVING. I am so glad I didn’t.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

My company wanted to order us a holiday lunch. We order with outback. My food was marked gluten free and put in its own bag. It was a great experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I went there for dinner with my boyfriend and explained to our server that i had celiac disease. He came back with a gluten free menu with a variety of options, i felt so comfortable eating there and my dinner was amazing! he explained to me that they take it very seriously and that he will explain to the cooks and write an extra note. It was an 100/10 experience for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent