Outback Steakhouse

4.0 stars 4.0 out of 5 4 ratings

2063 Huguenot Rd., Richmond, VA 23235

(804) 272-4500
  • User profile picture thumbnail
    5 ratingSeptember 18, 2016

    Just went to outback for the first time last night since I've been diagnosed with celiac disease. I had called ahead to ensure they make accommodations for individuals who have celiac. The manager informed me that they do and additionally that all of their staff are required to take an annual online course on how to service those who are allergic to gluten. When I arrived with my party of 6 to the restaurant, I was provided with a gluten free menu by my waiter and I also reminded him to inform the chef of my inability to have gluten (and cross contamination issues). I ordered the filet minion (medium rare) with broccoli. Wow-it was cooked to perfection! I am extremely satisfied with my meal. Will be returning again soon.

  • User profile picture thumbnail
    2 ratingJanuary 11, 2016

    Hit or miss, recently a total miss. Go to Firebirds across the street instead. I had better luck at this location two years ago compared to recently; hence 2 stars rather than 1. Salad had a single crouton on it and evidence that another had been picked off. I sent it back and stressed I have Celiac and please be careful. Brought me another and started eating and saw there were crumbs on the cucumbers. Then they brought my steak out on the same plate as my husband's fries, which are not GFree at all (we were sharing the steak and I had specified it needed to be in its own plate, the fries were specifically ordered as a separate order). I asked the manager and she said the kitchen staff didn't know and she would get us new fries. That wasn't the issue, so clearly she did not understand either which is frightening. I anticipate possibilities for cross contamination at such places, but total inability to even plate the food safely is ridiculous. Needless to say, 40 minutes later I was in pain. We will not be going back to this location. Too many errors, I have no confidence in their ability to take allergies seriously.

  • User profile picture thumbnail
    4 ratingDecember 29, 2013

    the chocolate thunder from down under was sooooo good.

Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Sunday
11:00 am - 10:00 pm

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