Pei Wei

I wish I could give it zero stars. I love Pei Wei. They don’t have them in Chicago anymore. I’ve been planning on having dinner at this location the next time I visited Phoenix… years in the making.

I walked up to the front in the teenagers running the place said we’re closed for 15 minutes because we’re going on break. My flight boarded in 25 minutes so I asked them if it was really gonna be 15 minutes or 30 minutes. They said 30 minutes. I asked them how long it takes to make the only gluten-free meal they serve. They said they don’t have any chicken so I asked him if they had anything that could be done gluten-free and they said no. Those employees and the manager are to be ashamed of themselves . By the way, it’s not like it was in the middle of the night. It was 5:30 in the afternoon, dinner time

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

3 of the 5 entre menu options are gluten free & clearly marked. Fried rice with chicken or steak, grilled bourbon chicken, or chicken and broccoli. Edamame appetizer is also marked gluten free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

GF available listed on the menu: edamame, bourbon chicken, beef & broccoli and fried rice. About 1/3 of the menu

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

They have some great options for gluten free. I ordered bourbon chicken and white rice, and it was very tasty!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have eaten at this Pei Wei location at least 6 times and have had no reactions to their gluten free meals. I am highly sensitive to cross-contact. The menu is clearly marked and the manager was able to answer all of my questions.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

Several yummy GF options Kitchen safe and accommodating on special requests Polite friendly staff Very clean Outdoor patio

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Dog friendly
• Good for dinner
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Offers online ordering
• Offers outdoor seating

I ordered the Gluten Free Bourbon chicken with rice and it was delicious and a good portion! I had no negative reaction!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They said they have nothing for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None