P.F. Chang's

The food is NOT Gluten-Free by both the NIMA and me getting glutened. I have experienced more than one poor experience over the last year. I really wanted it to be GF. They assured me it was and it came out on the special plate. It came back with Gluten. When I politely alerted the manager, he was very aggressive/rude and claimed that is not possible. We found out later on they had changed another sauce/spice one again to one that is NOT GF. I have given up on this restaurant and will not go back after the horrible encounter. No one should be made to feel bad because they have Celiac. I should note than I am extra sensitive to gluten compared to a lot of people.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Always love coming here! Never have reactions! But I always make sure to repeat gluten free because I’ve had a sever not pay attention before.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Server made me feel pretty uncomfortable saying it would be difficult to find options. Ended up doing just rice noodles and veggies which was bland.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Last night I was glutenized here, the worst I have ever experienced. Within 30 minutes of eating I began vomiting, and it confused until 3 am. So miserable in a hotel! The order went in as GF (per receipt) but the kitchen must have given me full on gluten! I ordered curbside takeout.

Celiac friendly?

No

The GF Mongolian beef is delicious! I love Chinese food and appreciate being able to order GF items. GF chicken wraps are also good. A little pricey. They have always gotten to order right both dine in and to go. Never gotten sick. One time I did have to send back the chicken wraps bc they looked different. They did end up being the non GF one but I had not eaten any. I would recommend always double checking with the person who delivers the food that it is GF. Mistakes do happen on busy nights and like anything that there are two versions of -GF and non GF- it’s good to double check.

Celiac friendly?

Yes

Gluten-free is a separate section of their regular menu. They have gf soy sauce. They will prepare any order in a separate area. They have special plates and red condiment ramekins that are all gf only. They have one dessert, a chocolate ganache with berries and raspberry sauce. It is very rich, and it is plenty for two or three.

Celiac friendly?

Yes

PF Chang's has always been my fave restaurant, so when I found out I needed to be GF I was bummed. But they have quite a few selections in their normal everyday menu (no asking for a separate special piece of paper that makes you feel different from everyone else at the table!) I SO wish their Kung Pao Chicken was GF - that used to be my favorite thing ever. So I ordered their GF lettuce wraps and GF fried rice. Both tasted pretty identical to the originals and were very yummy! Those two dishes were served on a plate with the PFC's logo on it to differentiate from everyone else's. I also got the chocolate dome flourless "cake" since it was my bday. It was ok. I could only eat about 3 bites. Very very rich and dense, kind of like a heavy fudge. Overall, I was very pleased. And I made it all the way home without being sick or anything!! Win!

Apparently in Bentonville, Arkansas this is some sort of big important ritzy place to dine. It took so long, waiting outside, to get a table, we have up. In Long Island, this place is located in less than desirable neighborhoods. The few times I have been, their staff knew what GF meant but they let me eat Gluten anyway, and literally ran back to my table and took the food away explaining they misinformed me. I had already eaten the gluten and went home sick. Too bad I couldn't get into the "ritzy" one. Perhaps they don't poison the hell out of you? In any case, there are so many additives in their food it gives me headaches. Some ppl can cope with that. Enjoy!

Best meal ever. Waitress very knowledgable about ingredients. Can't wait to go back.

Many choices. Taste and presentation goog. Wait staff very helpful.

Great gluten free menu. We love Chinese food, so this is a nice option. Even gluten free beer!

Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Menu clearly states gf options, and my dinner came out on a different color plate that designated it gf.

Food was tasty, I didn’t get sick, and it has definitely been a while since I have been able to get Chinese food due to my allergies.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered delivery. Everything was clearly marked with allergy labels. I had the chicken fried rice and the chocolate soufflé. No reaction. Both were delicious.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not safe for celiac. “Gluten free” labeled and very good food but got very sick. My gluten intolerant friend did not get sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They have items marked with “gluten free option available” on the menu and website

My Mongolian beef came out on a different colored plate than my friends food, I assumed that was to indicate an allergy/sensitivity

But got super sick on the way home— super disappointed as I used to go there a lot before I was diagnosed

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much