P.F. Chang's

5 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

14135 South La Grange Road
Orland Park, IL 60462

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I don’t think this location is safe to eat at anymore. The past two times I have not felt great after eating here. They don’t have the gluten-free plates anymore and I don’t think they are taking the same precautions they used to. I always emphasize that I have a gluten allergy, but I’m wondering if cross-contact is the issue. I always get the Chang’s Spicy Chicken which is marked GFO on the menu. I used to love P.F. Chang’s but 2 strikes and you’re out for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Good food!! The menu is marked with GFO next to food with a gluten free option (specify that you need them gluten free though). They have gluten free soy sauce upon request. Have NEVER had any issues with sickness.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Celiac

Overall Rating

Review


Similar to the previous reviewers, my Nima has been detecting gluten when I eat here. I used to eat here all the time but noticed it’s hit or miss feeling sick afterwards. Over the summer, I ordered fried rice, Mongolian beef and egg drop soup. I tested each item twice and Mongolian beef came back twice for gluten, unfortunately. I decided to try it again today since I remembered the chicken fried rice came no gluten and I felt fine after eating it. I ordered the gf chicken fried rice again and unfortunately, the Nima found gluten. I immediately called the restaurant and spoke with the manager who coincidently has celiac and told me that we need to call and place the order directly with the manager to lessen the chance of cross contamination. She also told me that others with a Nima had called to complain and I wasn’t the only one standing up for this issues. Thank you to the other reviewers for using your Nima and taking it up with the restaurant; hopefully some day we will be able to eat there safely again because the menu is amazing!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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Tips


Gluten Intolerant

“Moon” wrote the same poor review for all suburban PF Chang locations. Hard to believe he/she visited all locations on the same day. Discuss with your server/manager before writing this place off.

3 years ago

More Reviews


Celiac

Overall Rating

Review


I was so excited to hear PF Changs has a separate area for preparing GF foods. I ordered the gluten free lettuce wraps, gluten free spicy chicken and gluten free chicken fried rice. I got the order home and everything was labeled gluten free. I used my Nima sensor- lettuce wraps came back good! Woo! Tested the spicy chicken and gluten found. So bummed. The fried rice also came back good. I didn’t eat any of it because it made me nervous since gluten was found in the chicken. Gluten sensitivity and you might be okay but celiacs I would beware!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


PF is a GF go to for me. It's consistently good and safe. I love the lettuce wraps!

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Just ordered the gf ginger chicken and it came well marked. It was easy to see which foods were safe for me on their online ordering. Thank you!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Ordered all of these item from designated GF menu: egg drop soup, spicy chicken, beef magnolia, and the famous chicken wraps w/ lettuce. ALL came back as GLUTEN found when tested separate in the Nima sensor. I LOVE PF Changs and so I just really really wanted it to be GF! Which is why I tested all items individually. Of course restuarants cannot ensure 100% GF but, please remember, just because you do not get sick - doesn't make it gluten free. :( bummed about this one.

Celiac friendly?

No

Updated 3 years ago read full review

Overall Rating

Review


Love the spicy chicken. PF Chang’s is always knowledgeable and courteous. I like that they cook the food in a separate area and that the GF dishes come out on a special plate.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Gluten Free menu. Server was knowledgeable and attentive. Server said that they have a dedicated GF wok and preparation area. My Spicy Chicken Bowl entree was served hot, crispy, and cooked perfectly. Fantastic to be able to enjoy Asian cuisine prepared without modifications and Celiac safe.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Updated 4 years ago read full review

Gluten Sensitive

Overall Rating

Review


The only Chinese food that I can safely eat! I love their gf menu

Updated 5 years ago read full review

Overall Rating

Review


I eat here weekly. The staff is well educated on gluten free safety and cross contamination. There is a menu from appetizers to dessert for gluten free diners.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I get the ginger chicken and I have never gotten sick from eating it. A bonus is it’s delicious!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I have eaten here many times and never been sick or disappointed in the food or service.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I got sick eating here.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


Great food and desserts! So I have changed my rating from a 5 to a 1. Order came out wrong. No manager ever came over. I'm so done with eating out!!

Updated 7 years ago read full review

Overall Rating

Review


I got very sick after eating here.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


A favorite restaurant of mine! I always have a wonderful experience. The lettuce wraps are delicious and the flourless chocolate cake... I could easily eat 4 of them!! So good! Can't forget the gf fried rice, it's a large enough side for two people to have left overs, which we always fight over.

Updated 10 years ago read full review

Overall Rating

Review


they keep adding more gf friendly options that even my non-gf family and friends love!

Updated 11 years ago read full review

Overall Rating

Review


I went in to this establishment and asked for a gluten free menu. Pointed at what I wanted on the gluten free menu when ordering. About 20 minutes later. When I got my food, It had no sticker on it. I had looked at this site before ordering. I asked another hostess if the meal was gluten free ... Three managers looked at the dish and told the hostess they couldn't tell her if it was or wasn't. Not sure how they don't know how they sell or package the menu items they offer. When it was finally determined it was not gluten free, I waited another 10 minutes for my meal. The food was awesome, but the experience was just uncomfortable.

Updated 12 years ago read full review

Celiac

Overall Rating

Review


I love eating here. The food is great and they have many gluten free options. They are also very good about taking GF seriously.

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Menu clearly states gf options, and my dinner came out on a different color plate that designated it gf.

Food was tasty, I didn’t get sick, and it has definitely been a while since I have been able to get Chinese food due to my allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I ordered delivery. Everything was clearly marked with allergy labels. I had the chicken fried rice and the chocolate soufflé. No reaction. Both were delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Not safe for celiac. “Gluten free” labeled and very good food but got very sick. My gluten intolerant friend did not get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They have items marked with “gluten free option available” on the menu and website

My Mongolian beef came out on a different colored plate than my friends food, I assumed that was to indicate an allergy/sensitivity

But got super sick on the way home— super disappointed as I used to go there a lot before I was diagnosed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

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