Great gf menu and food. Great service. You don't feel like your missing out and best part I didn't come home feeling sick or worrying I might have been slightly cross contaminated!
I love P.F. Chang's the service is wonderful. The food is amazing. And I have yet to get sick eating the food (after two years of trying them). So far it is the only place I really trust. I love that they have an allergy free section of the kitchen and the gluten free food is served on special plates. And take out is marked by a gluten free sticker.
What a great experience! This was our first restaurant experience since my son was diagnosed with Celiac. The menu options were excellent, but our waitress, Victoria, was absolutely over-the-top amazing! She totally understood my son's condition, explained everything to us and really went out of her way to make our dining experience wonderful. They have a dedicated section of the kitchen for GF food prep, and they even have GF dessert items and Victoria brought us a couple on the house. I highly recommend this location.
Plenty of GF options to choose from. Son and I were very happy with our choices. Lettuce wraps were fantastic! Everything can out to is on a special plate. My only wish is that they had a non-chocolate gf dessert.
It was good.
The new GF menu gives you options and the kitchen staff is super careful. Sauces come out in different color dishes and the food comes out on different plates with PF Changs on the rim of the place. Any questions on the menu and your server will ask and make sure.
Love their gluten free menu. Our favorite us the gf Shaking Beef. I have a wheat intolerance. My hubby has more issues when he eats gluten but here we experienced no problems. The gluten free menu items take longer to make so if you're short on time just order the gluten free lettuce wraps. They come out fast. By far it has more gluten free items to chose from.
We have gone here twice- once with my dad (diagnosed celiac)- they screwed up and he dealt with the consequences for the next 14 days- I called to explain their mistake and ask them to review their GF policies- the General Manager didn't apologize, he just told me that was a risk of their menu. I tried to explain it was a cross contamination type reaction, this was full blown due to eating gluten. No apology... Months and months later, went back (w/o my dad), and ordered just off the GF menu, first brought a regular plate of food, then brought what we were told was gluten free... Well for the next 10 days I was dealing with those consequences. I don't suggest returning! I sure won't. I will say I've been to other pf changs in the Bay Area and had NO reaction!
Staff is kind and well trained about food allergies, very high standards for avoiding cross contamination. Separate area in kitchen and separate plates used for serving. Not to mention the food is excellent. My non GF family cannot tell any difference with the GF menu items we order.
Love everything on the GF menu
Wonderful restaurant for flavorful Gluten Free dishes. Staff is always knowledgeable.
Excellent place to eat. Lots of options and the food is delicious. Management and waitstaff are knowledgeable and helpful. Great meal for my celiac daughter and the waiter made her laugh by serving her food with humor "shrimp fried rice hold the gluten."
Ordered from GF menu, no issues following. Identified everything we ordered as GF coming out of the kitchen. Must have resolved previously mentioned issue. Had a great evening and Artie was awesome.
The food was good. Had chicken fried rice and egg drop soup. The gluten free soy sauce didn't taste normal. I liked that the menu stated that the soy sauce on the table wasn't gluten free. There were a lot of options for the gf menu and my food came on a specially labeled plate. A little disappointed that it was only a flourless chocolate cake for dessert. Just because I'm gluten free, doesn't mean I like choc cake lol. More options in the future would be great! Been 3 days since I ate there and haven't had any problems so I would say this is a good place to go.
My son had a great experience here tonight! We told the server that he has celiac disease and the server automatically said "What would you like off our gf menu?" Also he told us that all the fried items are done in the back so that there is very little chance of there being any cross contamination issues. His food came out on different plates than the rest of the group as well. We will be back for sure.
If you have Celiac STAY AWAY! My husband and I made reservations to celebrate our anniversary late and it was our first night out in a year! I informed them when I made the reservations that I had celiac. I informed our waitress that I had celiac, needed the GF food to be prepared separately. She appeared to know what I was talking about and assured me they deal with this all of the time. My husband who is not celiac even ordered from the GF menu so there would be no confusion or problems. The food and service was good. The next morning though, I woke up to realize I have been glutened! Severely. I know this is a risk I take every time we eat out, but it is now day 2 and I am still terribly sick. I reached out to our Celiac support association who said to contact the Manager at that location. I am upset and disappointed that what was supposed to be a fun and memorable night was ruined by gluten.
This place is terrible. Go to the Hackensack location if you don't want problems. I ordered 3 entrees to go - 2 gluten free and one regular. When they brought them out, nothing was labeled and the server was trying to figure it out based on the "order" the boxes were placed in the bag. No thanks! I left without any of it because I was so annoyed at not only their process, but the fact that they failed to take the gluten free order seriously and thought they could arbitrarily label the GF items after the fact. Hell to the no.
I have eaten here a number of times, and always had a great experience. GF food comes on special plates. Safe place for Celiac's.
The wait staff is extremely careful when ordering gluten free. I love the gf lettuce wraps and the fried rice (gluten free) I have never gotten sick here. Very clean facility and during happy hour in the bar area the lettuce wraps are only $6 instead of $12--
Unfortunately, not only am I celiac, but also allergic to seafood. That removes like 75% of the menu for me😢 that being said, they revamped the menu and dishes. The lemon chicken is the only meat dish I can eat. The new improved version was out of this world. I just wish there were more entrees I could eat. They do have a nice gluten free menu.
Enjoyed an early dinner on a Wednesday. I ordered GF Singapore Street Noodles (a bit dry, not enough sauce) and GF Spicy Chicken (just right). Shared some with my date. For the most part, I find PF Chang's to be consistently safe for me, a Celiac, and the food is tasty. Service at this location at that time was not very attentive, even though it wasn't busy. So for this visit, 4 of 5 stars.
Great gluten free restaurant and menu!
Same as in us selection of plates prepared in diff plates and utensils to prevent cross contamination.
Yummy & affordable Chinese food. When you order off the gluten free menu, always specify the items that are gluten free because they have to know to use the gluten free sauces. You cannot taste the difference though. You won't even feel like yours is a special order (hate that feeling when in groups). If you are eating family style in a group, encourage everyone else to also order gluten free since there is no extra charge. It is more expensive in Vegas than in California so if you are traveling then do not be surprised by the inflation.
Update: July 2015-- This location is no longer safe. The chef has been replaced and the GM either doesn't care anymore or is new. 3 visits in a row my meal came out with gluten containing ingredients on it. The 3rd time I got glutened because I didn't see it til it was too late. All three times the server gave me attitude for sending it back, and the manager on duty did not make the situation right. Do Not Go Here! ------------ I eat here very frequently and am a celiac. of the tens of times in the last year I have eaten here I've never had a problem. all staff are extremely well trained and know how to handle gf requests with out issue. not once have I worried about my food, it is always stress free and like ordering as a 'normal' person. Lol safe and tasty option. always a good option in Boca. even when they are busy as can be.
Updated my review because while I had previously given it five stars the last two visits were horrible and I won't be back. On a dinner visit with a friend who has a gluten sensitivity (and I am diagnosed celiac) we both did not feel well afterward. I saw this coming as the waitress didn't seem very attentive to our sensitivity/allergy needs And on a recent lunch visit the waitress actually rolled her eyes when I said I had a gluten allergy. That was the nail in the coffin for a restaurant that one of my go-to's.
Great food. Wish they had veggies with meals. Good staff
Staff are knowledgable about cross contamination and gluten sensitivity. However, be very careful ordering...there is a specific plate that they serve gf food on. I went twice to the Downtown tempe location and was given non gluten free singapore noodles, all night i was sick in pain. When i called the manager, he did absolutely nothing about both incidents. Horrible manager here not safe for celiacs and over priced for something thats already gf. Pick another Pf Changs if u have celiac or an intolerance. Downtown tempe definately not a good option.
Super bad service. The server was very rude while my wife was trying to explain what our 2 years old son's food allergies were and then he left without any explanation, 10 minutes later brought the drinks saying that the manager was going to be with us shortly, another 15 minutes to bring a piece of paper with options for my kid to eat, another 10 minutes and then he stop to ask if we were ready by the I tried to ask for reasons why a plate on kids menu (fried rice) want an option and he said is only what we have in the list while knocking hard the table with his finger, after that I immediately ask for the check for drinks and left. Even when he came back saying that it was just a dollar And that I didn't have to pay I left the dollar at the table. Again.... Super bad service to people with allergies
I eat here all the time- at least once a month or more and never had any issues. I'm super sensitive to gluten but haven't had any issues ordering from their gluten free menu. The majority of the staff are knowledgeable and go out of their way to make sure my allergy is taken seriously- even the bartender! Love this place!
Love the GF lettuce wraps, spicy chicken, and chocolate dome!
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