P.F. Chang's

4 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

9120 Shelbyville Rd.
Hurstbourne, KY 40222

Most Recent Reviews


Overall Rating

Review


I feel very comfortable eating here. Food comes out on designated plate that looks different than other plates.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Celiac

Overall Rating

Review


I am very disappointed in my experience recently. I made a reservation to include Celiac, called the restaurant to verify their procedures (and they acknowledged seeing the comment on the reservation), and talked to our waitress. Unfortunately, I was feeling sick not long after starting to eat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


As I usually do, I ordered the Gluten-free Chang's Spicy Chicken. And, as always, I did not get glutened!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Celiac

Overall Rating

Review


Excellent cross-contamination protocols in place. Chef Chris is a true professional and went above and beyond to accommodate my Celiac kids. We will be back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
Updated 2 years ago read full review

Celiac

Overall Rating

Review


I have ate here many many times. And have never gotten sick! They always do an amazing job and the food is delicious. Now if they could only have a gluten free egg roll.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Easy go-to for Asian. Separate GF menu and cooking tools. I always know my food is safe because they serve GF items on designated plates. Favorite dish is the Hokkien Street Noodles.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


GF Mongolian beef was excellent!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


On 4/30/2018 ordered off Gluten Free menu and was very badly hit with gluten attack. Ordered GF chicken lettuce wraps, GF shrimp in lobster sauce with brown rice and mango ice tea. Will never go back to PF Chang.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Picked up recently and food was awful. Ordered GF Pad Thai and GF Chang’s Spicy Chicken and was sick for several days. Food was not gluten free. Manager did make it right with credit and gift card but not worth it for being so sick.

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


fast, friendly service. tasty pork fried rice GF menu ✔

Celiac friendly?

Yes

Updated 7 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Fabulous service and wonderful selection. They now have separate menu for gf.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Meh. Waiter was awful. Asked for a drink three times before I got it. When I questioned the breaded chicken - to make sure it was gf he was dismissive. Def not worth the attitude for the price. Have had better service at chic fil a

Updated 8 years ago read full review

Overall Rating

Review


Chicken wraps and fried rice were great. And they even have gluten free soy.

Celiac friendly?

Yes

Updated 8 years ago read full review

Wheat Allergy

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


The staff is very familiar with gluten free. I've eaten here several times and the staff has always been friendly and helpful. The food is amazing! I always order the gluten free Chang's Spicy Chicken. I miss ordering General Tsao's chicken at my local Chinese restaurant, and this is as close as I've found. The plates for gluten free orders are painted with the P.F.Chang's logo so the kitchen staff know at a glance that your order is gluten free. I travel about 2 to 2 1/2 hours to eat here about once every two months. I'd eat at P.F.Chang's once or twice a week if they would open one up in the Henderson, KY/Evansville, IN area.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Awesome place and offers so many GF items. No issues with cross contamination.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


GF friendly. Staff very knowledgeable. . GF Food was delicious. Definitely my favorite place.

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Great place. Very knowledgeable. Server, Shaun, was the best.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Absolutely my favorite GF restaurant, so many options and all servers are well trained about GF!

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Favorite GF ever!!!!

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Food was great. Service was excellent. Great place.

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


One of my favorites. They are very prepared to deal with Celiacs needs, and have a large GF menu. I can make a whole meal of the lettuce wrap appetizers - they are awesome. Sometimes I just go for the flourless chocolate torte (or cake, I think they changed the name) with raspberry sauce. It is the best dessert I've ever had, even from my pre-Celiacs days! We call it truffle guts. Melts in your mouth.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Always a winner for my family! They don't make you feel like you have the "plague".

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Very good option for gluten free. Yum! Live the dessert as well. I don't usually get desserts while I'm out but I do when I go here.

Updated 11 years ago read full review

Celiac

Overall Rating

Review


As good as always....

Updated 11 years ago read full review

Celiac

Overall Rating

Review


Love PF's! Can eat there without worrying about gluten.

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Menu clearly states gf options, and my dinner came out on a different color plate that designated it gf.

Food was tasty, I didn’t get sick, and it has definitely been a while since I have been able to get Chinese food due to my allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I ordered delivery. Everything was clearly marked with allergy labels. I had the chicken fried rice and the chocolate soufflé. No reaction. Both were delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Not safe for celiac. “Gluten free” labeled and very good food but got very sick. My gluten intolerant friend did not get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They have items marked with “gluten free option available” on the menu and website

My Mongolian beef came out on a different colored plate than my friends food, I assumed that was to indicate an allergy/sensitivity

But got super sick on the way home— super disappointed as I used to go there a lot before I was diagnosed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

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