P.F. Chang's

10 ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

125 Westchester Avenue
White Plains, NY 10601

Most Recent Reviews


Overall Rating

Review


Pretty sure I got glutened here on Sunday. Had symptoms all week. I ordered the GF Chang’s Spicy Chicken with brown rice and broccoli. I told the waitress I had an allergy and confirmed my meal was GF upon arrival. It did come on the gluten free plate, but I started having a pounding heart within 30 minutes. That led to heart burn, joint pain, muscle pain, gas, bloating, and anxiety all week. The restaurant was busy and I wonder if staff was short in the kitchen too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Ordered out during quarantine. GF Chang’s chicken and GF pad Thai are specified on GF menu and marked with stickers, but we tested with Nima Sensor and both came back with Gluten Found. Maybe quality control was off given limited staff during Covid lockdown, not sure. But a bit unsettling. I think we have ordered and tested in past and tests came back ok, but I don’t remember exactly.

Updated 4 years ago read full review

Overall Rating

Review


I thought they were great, I spoke with the manager and my food came out on a different plate and verified by the runner. They also brought me gf soy sauce packets! Did not get sick!

Celiac friendly?

Yes

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Review


Got sick before I got home. Can't trust them anymore.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Great gluten free choices!!!

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Dedicated menu + different shape plates = relaxing gf experience. Menu hits all the basics and gf choices are just as good as non-gf. Also a great option for large group takeout; ordered food for 20 and all gf items (and condiments, inc plenty of gf soy sauce packets :) were separate and clearly marked.

Updated 8 years ago read full review

Overall Rating

Review


great gluten free food!

Updated 8 years ago read full review

Celiac

Overall Rating

Review


The best!

Updated 11 years ago read full review

Overall Rating

Updated 11 years ago read full review

Celiac

Overall Rating

Review


Knowledgable staff with plenty of gluten free options on the menu

Updated 12 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


The server told me they have a dedicated gluten free line in the kitchen. The gluten free food is served on plates that are a different color from non-gluten-free food for easy identification. When I order take out, the gluten-free items are labeled with stickers. And the food is amazing!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Contains Gluten, we ordered $75 worth of food, we tested with Nima sensor and it is positive. Unfortunately I don’t get to comment on the taste!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Always a good option for a safe gf meal. They have a gluten free area of the kitchen where gf food is cooked separately and comes on special plates so you know it was prepared correctly. Not tons of options but the Changs Spicy chicken and fried rice are solid. The egg drop soup is great too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I ordered the dinner for 2 and phoned in advance to verify they could switch out the soup for the gluten free option ( egg drop soup). They did no problem, no extra charge and also verified the food was prepped with seperate pans, work area and used gluten free soy sauce. The take out order dishes were also labeled with bright orange gluten free stickers. The day after eating my celiac husband felt fine. No cross contamination! Good quality chinese good with fresh ingredients.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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