Pieology

I have been to the Washington Square (Tigard) location a handful of times. The first time I came in the manager made a point of making sure my pizza was as gluten free as possible, even explaining to another employee how to get new meats out and to dig down in the veggies, etc. Today I went back again and the young man who helped me was obviously not interested in making sure my meal was as GF as possible. I kindly explained to him from the start that I have Celiac and asked him to dig down in the veggies. He continually rested his gloved hands on the contaminated counter and did not dig down into any of the ingredients. When I asked if he could use the fresh Canadian bacon/ham (which was right next to the almost gone container), he said no, he could not do that. I said, "Even if it means I could get sick from eating from the other one?" And he simply refused to open the new ham. When I asked to speak to the manager (who happened to be the same lady who had been friendly and helpful on my first visit), she became very defensive and rude and basically told me if I was that concerned about not being contaminated, then I should not eat there. The point I was trying to make was that I HAD eaten there before and they did a good job of helping me stay safe. Apparently their priorities have changed. The manager actually said this to me, "Well, our ovens run at almost 600 degrees, so if there was any gluten on your pizza, it would be gone after cooking it." Seriously?! Then, the boy aggressively made me a new pizza, left off several ingredients, and claimed it was now GF. Rude, poor customer service, did not get what I paid for, and will not be back. I'm sad, because I was initially so impressed with this company and their efforts to have GF sauces separate and the GF crust, but apparently, this has changed.

Celiac friendly?

No

This isn't celiac friendly because they use the same oven, but they do offer gluten free crust

Celiac friendly?

No

Ordered delivery, gluten free crust was thin crispy and delicious, bonus they have vegan cheese, gf crust is also vegan

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Offers online ordering

Ordered from here many times and been fine

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Ordered a gluten free pizza and the staff was super nice and asked about safety precautions along the way. Change gloves, change spoons, cook the pizza in a pan so it doesn’t touch the oven. I appreciate the effort and enjoyed my pizza, but I wouldn’t know how safe the pizza would be for someone with a more severe sensitivity than me. If you go on the website and build a gluten free pizza on the location you’re planning on going to, it’ll only list the ingredients that are gluten free if you want an idea of your options before going.

Great experience. Gluten free crust, washed hands and changed gloves, had separate utensils and sauces bins to prevent cross contamination. Also separate pizza cutter. Very impressed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

It was good. But there was way too much cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good